Struggling to trigger a form

Rasa Open Source
1

Hi, I have two forms that I am using to collect information.

The forms are called my_form and cc_form. The my_form is taking user input and has an action utter_ask_payment. The user is meant to respond with 1 or 2 and this value will set to the payment_choice slot.

In the rule Activate CC Form I am using condition to check if the value of payment_choice is 1 or not. If it is, I want the cc_form to start seamlessly. This is what I have been expecting to happen but it’s not working.

The payment_choice slot is being set to 1 perfectly but the cc_form is not starting. I would appreciate if anyone can correct my code. Also this is the rules.yml file. I don’t have anything in stories.yml file.

Specs:

  • Windows 10
  • Rasa Open Source
  • Python 3.10
version: "3.1"

rules:
  - rule: Activate My Form
    steps:
      - intent: take_policy
      - action: my_form
      - active_loop: my_form

  - rule: Submit My Form
    condition:
      - active_loop: my_form
    steps:
      - action: my_form
      - active_loop: null
      - slot_was_set:
          - requested_slot: null
      - action: action_search_customer_policy
      - action: action_get_customer_policy
      - slot_was_set:
          - isPayable: true
      - action: utter_ask_payment
      - intent: inform

  - rule: Activate CC Form
    condition:
      - slot_was_set:
          - payment_choice: 1
    steps:
      - action: cc_form
      - active_loop: cc_form

  - rule: Submit CC Form
    condition:
      - active_loop: cc_form
    steps:
      - action: cc_form
      - active_loop: null
      - slot_was_set:
          - requested_slot: null
      - action: action_make_payment