Hello, I’m building a chatbot to check whether a user has access to a set of projects and databases.
The bot will ask for 2 slots for the form if the message doesn’t include those already
reporting_type (project or database)
id (of project / database)
After the form has been filled and actions have performed, it’ll ask if you need more help If yes, then it’ll restart the process asking for what project / database you need to check access to
I’m running into an issue where the slots are not cleared after you restart the conversation.
When you talk to the bot the 2nd time, it won’t ask for the reporting_type and id even if you don’t provide them anymore because they are still “filled” from the previous conversation
Here’s my domain.yml
version: "2.0"
intents:
- greet
- affirm
- deny
- goodbye
- out_of_scope
- nlu_fallback
- check_access
- inform
entities:
- reporting_type
- id
slots:
reporting_type:
type: categorical
influence_conversation: false
values:
- project
- database
help_type:
type: any
influence_conversation: false
id:
type: any
influence_conversation: false
responses:
# Defaults
utter_greet:
- text: Hey!
- text: Hi there!
- text: Hello?
- text: Hi!
utter_goodbye:
- text: Bye now
- text: C u later alligator :)
- text: Bye and have a great day!
utter_default:
- text: I don't think I understand. Can you try providing more detail or rephrasing it?
- text: Um, can you rephrase that again for me?
- text: Beep, boop, don't understand. Please rephrase
utter_please_rephrase:
- text: I'm sorry, I didn't quite understand that. Could you rephrase?
- text: Can you rephrase what you just said please?
utter_help:
- buttons:
- payload: /check_access
title: Check my access
- payload: To be added
title: To be added
text: "You can ask me things like:\
\ \n- Do I have access to project <id>?\
\ \n- Please check my access\
\ \nOr select from the options below:"
utter_start_help:
- text: Sure let me help you with that!
- text: Yes I can help you with that!
utter_check_access:
- text: Give me a min, let me check...
- text: Just a moment...
- text: Yeah give me a min and I'll check that...
utter_did_that_help:
- text: Did that help you?
- text: Did that help?
- text: Was that helpful?
- text: Hope that was helpful to you?
- text: Was that what you needed help with?
utter_ask_check_access_form_reporting_type:
- buttons:
- payload: /inform{{"reporting_type":"project"}}
title: Project
- payload: /inform{{"reporting_type":"database"}}
title: Database
text: And I am looking at your access to which one here?
utter_ask_check_access_form_id:
- text: What's the {reporting_type}'s id?
forms:
check_access_form:
required_slots:
reporting_type:
- entity: reporting_type
type: from_entity
id:
- entity: id
type: from_entity
session_config:
session_expiration_time: 60
carry_over_slots_to_new_session: true
nlu.yml
version: "2.0"
nlu:
# Defaults
- intent: greet
examples: |
- hey
- hello
- hi
- hello there
- moin
- hey there
- let's go
- hey dude
- yo bud
- yo
- sup
- how are you
- how's it going
- intent: affirm
examples: |
- yes
- y
- indeed
- of course
- that sounds good
- correct
- exactly
- yep
- ya
- intent: deny
examples: |
- no
- n
- never
- I don't think so
- don't like that
- no way
- not really
- nope
- wrong
- intent: goodbye
examples: |
- cu
- good by
- cee you later
- good night
- bye
- goodbye
- have a nice day
- see you around
- bye bye
- see you later
- intent: out_of_scope
examples: |
- mmm I can't see what you're saying
- I am looking forward to my best friend's wedding. Do you have any tuxedo's?
- hmmmm
- Can I?
- Well, okay then
- what is the square root of 5
- I want to know the weather
- what is the meaning of life.
- Fridge Isn't Running
- my tv isn't working
- I want a pizza
- my washing machine isn't working
- what year is it
- order a pizza
- I want to order a pizza
- what is the weather today
- what is the weather
- why is the sky blue
- blah blah blah
# Ziplabs
- intent: check_access
examples: |
- Check my access
- I need to open this [project](reporting_type) [123](id)
- Do I have access to this [db]{"entity":"reporting_type","value":"database"} [5](id)?
- Can I open this [project](reporting_type) [91](id)?
- Do I have permission to open [db]{"entity":"reporting_type","value":"database"}?
- access to this [project](reporting_type)?
- I can't open [project](reporting_type) [55673](id)
- I cannot access this [database]{"entity":"reporting_type","value":"database"}
- What is my access?
- Access
- Can you give permission to open this [db]{"entity":"reporting_type","value":"database"} [4914](id)?
- Please grant me access to [project](reporting_type)
- Why can't I open [db]{"entity":"reporting_type","value":"database"}?
- I need help accessing this [project](reporting_type)
- intent: inform
examples: |
- it's [91234](id)
- 12331
- it's 123
- wait actually that is wrong. it should be 564
- synonym: database
examples: |
- database
- db
rules.yml
version: "2.0"
rules:
- rule: intro
steps:
- intent: greet
- action: utter_greet
- action: utter_help
- rule: respond to chitchat goodbye
steps:
- intent: goodbye
- action: utter_goodbye
- rule: out of scope
steps:
- or:
- intent: nlu_fallback
- intent: out_of_scope
- action: utter_default
stories.yml
version: "2.0"
stories:
- story: Want to check access
steps:
- intent: check_access
- active_loop: action_deactivate_loop
- active_loop: null
- action: utter_start_help
- action: check_access_form
- active_loop: check_access_form
- active_loop: null
- action: utter_check_access
# Custom action to check access here
- action: utter_did_that_help
- story: Did that help Yes
steps:
- action: utter_did_that_help
- intent: affirm
- action: utter_goodbye
- story: Did that help No
steps:
- action: utter_did_that_help
- intent: deny
- action: utter_help
