How can I send message to specific channels lets say, I have to send “Hello, this is alfred” from socket.io channel and “Hello this is John” from facebook channel, how can i do it so, from actions.py using dispatcher.utter

Solution 1 In the domain: responses: utter_greet: - text: "Hello, this is Alfred" channel: "slack" - text: "Hello, this is John" channel: "facebook" - text: "Hello, this is Chris" Reference: Channel-Specific Response Variations Solution 2 In the actions: class ActionGreet(Action): def name(self): return "action_greet" async def run(self, dispatcher, tracker, domain): channel = tracker.get_latest_input_channel().lower() name = "Chris" if channel == "slack": name = "Alfred" elif channel == "facebook": name = "John" dispatcher.utter_message(text = f"Hello, this is {name}") Reference: Tracker.get_latest_input_channel Note Make sure the value of the channel key matches the value returned by the name() method of your input channel. If you are using a built-in channel, this value will also match the channel name used in your credentials.yml file.

Glad to be of help :slight_smile: I don’t know about WebChat, please create a new topic for that

Sending message to specific channel using dispatcher.utter in actions.py

Rasa Open Source

dummyali (ali) October 17, 2021, 6:42am 3

thank you so much! can u tell me how we can block/disable input when we wait for bots reply in rasa-webchat

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Sending message to specific channel using dispatcher.utter in actions.py

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