I have saved user bot conversations in SQLTrackerstore which is saving the user-bot conversation. suppose the user logs off and starts the conversation after some time with different device(say phone). Is there any way to get the past conversations and continue our next conversation as based on the previous ones.
Retrieving conversation from SQLTracker Store and continuing with the previous conversation
In whatever connector you use/setup you would obviously have to handle getting the existing user/sender id but as long as that step was being handled and you were getting back to the same user you could probably use Session Configs - Domains to help with some of this.
I found a thread where someone was asking something similar and he managed to find a solution. Here is the link . Im just trying to figure out where did he place this peace of code.