hi, can someone help me? how can i made the conversation restart?
You can use /restart command in shell or interface or declare action_restart at end of your stories.
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thank you … this helped
@MuraliChandran14 Thanks for your help. I have another question how can i make the bot start the conversation? And about the association with messenger, ngrok gives a non static address because at every time i restart it it gives me another address, so how can i get a static address??
You have to send an initial message to the bot like /bot start, and hide it on the front-end and bot will reply back. So user can starts normal conversation with your bot.
I used ngrok to get https: for testing different channels that needs https support and one among is facebook, As facebook being facebook not supporting http on the development side 
You can try different URL generators that provide static ip address or you can wait for next update from Rasa where they provide https: support on webhooks. 
thanks for your help and disponibility