How to remember previous topics in a conversation, so we can context switch between topics later?
For example: User orders apples , while getting details about apples, orders oranges , then again orders grapes . So there have been 3 requests, if I use a slot to hold the product name (text slot), then the latest value will be grapes. I’ve lost apples & oranges. I want the bot to process grapes, then get back to oranges, and get back to apples (last in first out).
I’ve managed to design the bot to complete the grapes order, I’m trying to figure out a way to recollect and process apples and oranges (previous topics)
Any help is greatly appreciated, I scoured through the forum without much success on this topic. Any direction or examples will be greatly appreciated.
Many thanks again.