Rasa X quick installation model upload failed

Rasa version : 2.0.2 Rasa X version : 0.33.0

Model upload failed with following errors in Kubernetes pod logs !

Hi @Jevi, for some reason it looks like rasa worker can’t get the image it needs. Can you do a kubectl describe pod <rasa worker pod> and tell me what the image name and tag are?

Hi @erohmensing, I have done the quick installation in a newer instance and it’s working now. I am facing an error while connecting to the action server. The error is as below-

ERROR rasa.core.actions.action - Failed to run custom action ‘action_med_cases’. Couldn’t connect to the server at ‘http://rasa-rasa-x-app:5055/webhook’. Is the server running? Error: Cannot connect to host rasa-rasa-x-app:5055 ssl:default [Connection refused]

Can you tell me the steps for connecting to the action server for quick installation. I have created docker image and pushed it to Dockerhub as well. The bot detects the action but doesn’t respond. The response is by calling a third party API.

Hi @Jevi, you can use the customizations to the script here to add your action server image and tag: Customize Your Deployment

You want to set the ACTION_SERVER_IMAGE and ACTION_SERVER_TAG env vars to reflect the image you pushed to docker.

I have customized the script with env vars and also reran the installation script passing E as param. But I am facing the same connection error. One more thing that I want to bring to your consideration is I am using public IP to access the Rasa X. How can I change the IP where action server can run? Because I don’t want it to run on localhost.

the connection between the action server and rasa x is handled by the deployment, so you shouldn’t need to configure that :thinking: