Rasa X is not answering nor recognizing intents

zfunction · October 15, 2020, 11:13am

Rasa X (0.33.0rc1) is failing to provide an answer because it gets stuck. I’m using it on a docker container along with Rasa 2.0.0, and Rasa-SDK 2.0.0 for the actions server.

See gif and logs attached.

rasa2

rasa-production_1  | 2020-10-15 11:10:55 DEBUG    rasa.core.agent  - Requesting model from server http://rasa-x:5002/api/projects/default/models/tags/production...
rasa-x_1           | [2020-10-15 11:10:55 +0000] - (sanic.access)[INFO][172.25.0.7:54866]: GET http://rasa-x:5002/api/projects/default/models/tags/production?token=cd2j34xmd6WqjraVGtlJoQ  204 0
rasa-production_1  | 2020-10-15 11:10:55 DEBUG    rasa.core.agent  - Model server returned 204 status code, indicating that no new model is available. Current fingerprint: 7298ded18c7a8f1c7cc2ae7bb97345df
rasa-production_1  | 2020-10-15 11:10:55 DEBUG    rasa.core.agent  - No new model found at URL http://rasa-x:5002/api/projects/default/models/tags/production
rasa-production_1  | 2020-10-15 11:10:55 DEBUG    rasa.core.lock_store  - Issuing ticket for conversation '7f65e4ed7593437797f3a4b038631b05'.
rasa-production_1  | 2020-10-15 11:10:55 DEBUG    rasa.core.lock_store  - Acquiring lock for conversation '7f65e4ed7593437797f3a4b038631b05'.
rasa-production_1  | 2020-10-15 11:10:55 DEBUG    rasa.core.lock_store  - Acquired lock for conversation '7f65e4ed7593437797f3a4b038631b05'.
rasa-production_1  | 2020-10-15 11:10:55 DEBUG    rasa.core.tracker_store  - Recreating tracker from sender id '7f65e4ed7593437797f3a4b038631b05'
rasa-production_1  | 2020-10-15 11:10:55 DEBUG    rasa.nlu.featurizers.dense_featurizer.spacy_featurizer  - No features present. You are using an empty spaCy model.
rasa-production_1  | 2020-10-15 11:10:55 DEBUG    rasa.nlu.selectors.response_selector  - Adding following selector key to message property: default
rasa-production_1  | 2020-10-15 11:10:55 DEBUG    rasa.core.processor  - Received user message 'hola' with intent '{'id': 8378714683175484160, 'name': 'greet', 'confidence': 0.9996732473373413}' and entities '[]'
rasa-production_1  | 2020-10-15 11:10:55 DEBUG    rasa.core.processor  - Logged UserUtterance - tracker now has 27 events.
rasa-production_1  | 2020-10-15 11:10:55 DEBUG    rasa.core.policies.memoization  - Current tracker state [{}, {'user': {'intent': 'faq'}, 'prev_action':
{'action_name': 'action_listen'}}, {'user': {'intent': 'faq'}, 'prev_action': {'action_name': 'utter_faq'}}, {'user': {'intent': 'greet'}, 'prev_action':
{'action_name': 'action_listen'}}]
rasa-production_1  | 2020-10-15 11:10:55 DEBUG    rasa.core.policies.memoization  - Launch DeLorean...
rasa-production_1  | 2020-10-15 11:10:55 DEBUG    rasa.core.policies.memoization  - Current tracker state [{}, {'user': {'intent': 'greet'}, 'prev_action': {'action_name': 'action_listen'}}]
rasa-production_1  | 2020-10-15 11:10:55 DEBUG    rasa.core.policies.memoization  - There is a memorised next action 'action_greet'
rasa-production_1  | 2020-10-15 11:10:55 DEBUG    rasa.core.policies.rule_policy  - Current tracker state: [{}, {'user': {'intent': 'faq'}, 'prev_action': {'action_name': 'action_listen'}}, {'user': {'intent': 'faq'}, 'prev_action': {'action_name': 'utter_faq'}}, {'user': {'intent': 'greet'}, 'prev_action': {'action_name': 'action_listen'}}]
rasa-production_1  | 2020-10-15 11:10:55 DEBUG    rasa.core.policies.rule_policy  - There is a rule for the next action 'action_greet'.
rasa-production_1  | 2020-10-15 11:10:55 DEBUG    rasa.core.policies.ensemble  - Predicted next action using policy_2_RulePolicy
rasa-production_1  | 2020-10-15 11:10:55 DEBUG    rasa.core.processor  - Predicted next action 'action_greet' with confidence 1.00.
rasa-production_1  | 2020-10-15 11:10:55 DEBUG    rasa.core.actions.action  - Calling action endpoint to run action 'action_greet'.
nginx_1            | 172.25.0.1 - - [15/Oct/2020:11:10:55 +0000] "GET /api/conversations/7f65e4ed7593437797f3a4b038631b05?format=full_conversation&since=1602760030.240865&environment=production HTTP/1.1" 200 324 "http://localhost/interactive" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36"
rasa-x_1           | [2020-10-15 11:10:55 +0000] - (sanic.access)[INFO][172.25.0.10:42620]: GET http://localhost/api/conversations/7f65e4ed7593437797f3a4b038631b05?format=full_conversation&since=1602760030.240865&environment=production  200 324
app_1              | 2020-10-15 11:10:55 DEBUG    rasa_sdk.executor  - Received request to run 'action_greet'
app_1              | 2020-10-15 11:10:55 DEBUG    rasa_sdk.executor  - Finished running 'action_greet'
rasa-production_1  | 2020-10-15 11:10:55 DEBUG    rasa.core.processor  - Action 'action_greet' ended with events '[BotUttered('¡Hola! ¿En qué puedo ayudarte?', {"elements": null, "quick_replies": null, "buttons": null, "attachment": null, "image": null, "custom": null}, {"template_name": "utter_greet"}, 1602760255.5420027), <rasa.shared.core.events.UserUtteranceReverted object at 0x7f6c200ee110>]'.
rasa-x_1           | [2020-10-15 11:10:55 +0000] - (sanic.access)[INFO][172.25.0.10:42628]: GET http://localhost/api/conversations/c087bedcbb004d619eb04750ea3f3242?format=full_conversation&since=0&environment=production  200 324
nginx_1            | 172.25.0.1 - - [15/Oct/2020:11:10:55 +0000] "GET /api/conversations/c087bedcbb004d619eb04750ea3f3242?format=full_conversation&since=0&environment=production HTTP/1.1" 200 324 "http://localhost/interactive" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36"
rasa-production_1  | 2020-10-15 11:10:55 DEBUG    rasa.core.policies.memoization  - Current tracker state [{}, {'user': {'intent': 'faq'}, 'prev_action':
{'action_name': 'action_listen'}}, {'user': {'intent': 'faq'}, 'prev_action': {'action_name': 'utter_faq'}}]
rasa-production_1  | 2020-10-15 11:10:55 DEBUG    rasa.core.policies.memoization  - There is a memorised next action 'action_listen'
rasa-production_1  | 2020-10-15 11:10:55 DEBUG    rasa.core.policies.rule_policy  - Current tracker state: [{}, {'user': {'intent': 'faq'}, 'prev_action': {'action_name': 'action_listen'}}, {'user': {'intent': 'faq'}, 'prev_action': {'action_name': 'utter_faq'}}]
rasa-production_1  | 2020-10-15 11:10:55 DEBUG    rasa.core.policies.rule_policy  - There is a rule for the next action 'action_listen'.
rasa-production_1  | 2020-10-15 11:10:55 DEBUG    rasa.core.policies.ensemble  - Predicted next action using policy_2_RulePolicy
rasa-production_1  | 2020-10-15 11:10:55 DEBUG    rasa.core.processor  - Predicted next action 'action_listen' with confidence 1.00.
rasa-production_1  | 2020-10-15 11:10:55 DEBUG    rasa.core.processor  - Action 'action_listen' ended with events '[]'.
rasa-production_1  | 2020-10-15 11:10:55 DEBUG    rasa.core.tracker_store  - Recreating tracker from sender id '7f65e4ed7593437797f3a4b038631b05'
rasa-production_1  | 2020-10-15 11:10:55 DEBUG    rasa.core.brokers.pika  - Published Pika events to exchange 'rasa-exchange' on host 'rabbit':
rasa-production_1  | {"sender_id": "7f65e4ed7593437797f3a4b038631b05", "event": "user", "timestamp": 1602760255.5022206, "text": "hola", "parse_data": {"intent": {"id": 8378714683175484160, "name": "greet", "confidence": 0.9996732473373413}, "entities": [], "text": "hola", "message_id": "b096851293cb493f83349cb0f4a4190b", "metadata": {}, "intent_ranking": [{"id": 8378714683175484160, "name": "greet", "confidence": 0.9996732473373413}, {"id": 3798891850248324572, "name": "goodbye", "confidence": 0.00018302425451111048}, {"id": 2839140294045515019, "name": "deny", "confidence": 0.00013546980335377157}, {"id": -6506923035728230067, "name": "affirm", "confidence": 5.277378022583434e-06}, {"id": 5105834515475821711, "name": "faq", "confidence": 1.769896471159882e-06}, {"id": 8164901799278890573, "name": "get_covid_information", "confidence": 8.909721032068774e-07}, {"id": 3937466361194879172, "name": "out_of_scope", "confidence": 2.786211155125784e-07}], "response_selector": {"all_retrieval_intents": ["faq"], "default": {"response": {"id": 2433977007674474084, "response_templates": [{"text": "Soy un bot, \u00a1con tornillos y tuercas!"}], "confidence": 0.5076756477355957, "intent_response_key": "faq/bot_challenge", "template_name": "utter_faq/bot_challenge"}, "ranking": [{"id": 2433977007674474084, "confidence": 0.5076756477355957, "intent_response_key": "faq/bot_challenge"}, {"id": -8558234664654108197, "confidence": 0.3130680024623871, "intent_response_key": "faq/ask_what_can_you_do"}, {"id": 3164132311056429579, "confidence": 0.17925631999969482, "intent_response_key": "faq/what_is_coronavirus"}]}}}, "input_channel": "rasa", "message_id": "b096851293cb493f83349cb0f4a4190b", "metadata": {}}
rasa-production_1  | 2020-10-15 11:10:55 DEBUG    rasa.core.brokers.pika  - Published Pika events to exchange 'rasa-exchange' on host 'rabbit':
rasa-production_1  | {"sender_id": "7f65e4ed7593437797f3a4b038631b05", "event": "action", "timestamp": 1602760255.5434716, "name": "action_greet", "policy": "policy_2_RulePolicy", "confidence": 1.0}
rasa-production_1  | 2020-10-15 11:10:55 DEBUG    rasa.core.brokers.pika  - Published Pika events to exchange 'rasa-exchange' on host 'rabbit':
rasa-production_1  | {"sender_id": "7f65e4ed7593437797f3a4b038631b05", "event": "bot", "timestamp": 1602760255.543559, "metadata": {"template_name": "utter_greet"}, "text": "\u00a1Hola! \u00bfEn qu\u00e9 puedo ayudarte?", "data": {"elements": null, "quick_replies": null, "buttons": null, "attachment": null, "image": null, "custom": null}}
rasa-production_1  | 2020-10-15 11:10:55 DEBUG    rasa.core.brokers.pika  - Published Pika events to exchange 'rasa-exchange' on host 'rabbit':
rasa-production_1  | {"sender_id": "7f65e4ed7593437797f3a4b038631b05", "event": "rewind", "timestamp": 1602760255.5435688}
rasa-production_1  | 2020-10-15 11:10:55 DEBUG    rasa.core.brokers.pika  - Published Pika events to exchange 'rasa-exchange' on host 'rabbit':
rasa-production_1  | {"sender_id": "7f65e4ed7593437797f3a4b038631b05", "event": "action", "timestamp": 1602760255.5592976, "name": "action_listen", "policy": "policy_2_RulePolicy", "confidence": 1.0}
rasa-production_1  | 2020-10-15 11:10:55 DEBUG    rasa.core.tracker_store  - Tracker with sender_id '7f65e4ed7593437797f3a4b038631b05' stored to database
rasa-production_1  | 2020-10-15 11:10:55 DEBUG    rasa.core.lock_store  - Deleted lock for conversation '7f65e4ed7593437797f3a4b038631b05'.
rasa-x_1           | [2020-10-15 11:10:55 +0000] - (sanic.access)[INFO][172.25.0.10:42614]: POST http://localhost/api/conversations/7f65e4ed7593437797f3a4b038631b05/messages?environment=production  200 108
nginx_1            | 172.25.0.1 - - [15/Oct/2020:11:10:55 +0000] "POST /api/conversations/7f65e4ed7593437797f3a4b038631b05/messages?environment=production HTTP/1.1" 200 108 "http://localhost/interactive" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36"
rasa-x_1           | [2020-10-15 11:10:56 +0000] - (sanic.access)[INFO][172.25.0.10:42632]: GET http://localhost/api/conversations/7f65e4ed7593437797f3a4b038631b05?format=full_conversation&since=1602760030.240865&environment=production  200 324
nginx_1            | 172.25.0.1 - - [15/Oct/2020:11:10:56 +0000] "GET /api/conversations/7f65e4ed7593437797f3a4b038631b05?format=full_conversation&since=1602760030.240865&environment=production HTTP/1.1" 200 324 "http://localhost/interactive" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36"
rasa-x_1           | [2020-10-15 11:10:56 +0000] - (sanic.access)[INFO][172.25.0.10:42634]: GET http://localhost/api/conversations/7f65e4ed7593437797f3a4b038631b05?format=full_conversation&since=1602760030.240865&environment=production  200 324
nginx_1            | 172.25.0.1 - - [15/Oct/2020:11:10:56 +0000] "GET /api/conversations/7f65e4ed7593437797f3a4b038631b05?format=full_conversation&since=1602760030.240865&environment=production HTTP/1.1" 200 324 "http://localhost/interactive" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36"
rasa-x_1           | [2020-10-15 11:10:57 +0000] - (sanic.access)[INFO][172.25.0.10:42636]: GET http://localhost/api/conversations/7f65e4ed7593437797f3a4b038631b05?format=full_conversation&since=1602760030.240865&environment=production  200 324
nginx_1            | 172.25.0.1 - - [15/Oct/2020:11:10:57 +0000] "GET /api/conversations/7f65e4ed7593437797f3a4b038631b05?format=full_conversation&since=1602760030.240865&environment=production HTTP/1.1" 200 324 "http://localhost/interactive" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36"
rasa-x_1           | [2020-10-15 11:10:57 +0000] - (sanic.access)[INFO][172.25.0.10:42638]: GET http://localhost/api/conversations/7f65e4ed7593437797f3a4b038631b05?format=full_conversation&since=1602760030.240865&environment=production  200 324
nginx_1            | 172.25.0.1 - - [15/Oct/2020:11:10:57 +0000] "GET /api/conversations/7f65e4ed7593437797f3a4b038631b05?format=full_conversation&since=1602760030.240865&environment=production HTTP/1.1" 200 324 "http://localhost/interactive" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36"

erohmensing · October 15, 2020, 1:01pm

Hi there, Rasa X 0.33.0rc1 is not a stable release, it is still in QA. We’re working to catch issues like this so that it is ready for 0.33! Please be patient, it’ll be out soon

zfunction · October 15, 2020, 1:14pm

Hi @erohmensing, thank you for answering. Yes, considering it’s a RC version I figured it still wouldn’t be bugs free. Just letting you know. Cheers

wvalverde67 · April 3, 2021, 4:22am

Hello @erohmensing

I have the same problem but I installed Rasa X 0.38 … Could you please review another post of mine?

Query

thanks in advance!!!

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Rasa X is not answering nor recognizing intents

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