Rasa X creating or activating models gives NLU model load failures on rasa

[Deprecated] Rasa X Community Edition
1

When i train a model of put an old one on active in Rasa X, I see the following log, stating that there is an error loading the nlu model.

nginx_1            | 192.168.112.1 - - [21/Feb/2020:11:05:53 +0000] "PUT /api/projects/default/models/20200221-090158/tags/production HTTP/1.1" 204 0 "http://localhost:8082/models" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.106 Safari/537.36"
rasa-worker_1      | 2020-02-21 11:06:02 DEBUG    rasa.core.agent  - Requesting model from server http://rasa-x:5002/api/projects/default/models/tags/production...
rasa-production_1  | 2020-02-21 11:06:02 DEBUG    rasa.core.agent  - Requesting model from server http://rasa-x:5002/api/projects/default/models/tags/production...
rasa-production_1  | 2020-02-21 11:06:02 DEBUG    rasa.core.agent  - Unzipped model to '/tmp/tmpvgtt614x'
rasa-worker_1      | 2020-02-21 11:06:02 DEBUG    rasa.core.agent  - Unzipped model to '/tmp/tmpij1k8tgj'
rasa-worker_1      | 2020-02-21 11:06:02 DEBUG    rasa.core.agent  - Found new model with fingerprint 96c3468396e10fb10c33473efba89f14. Loading...
rasa-production_1  | 2020-02-21 11:06:02 DEBUG    rasa.core.agent  - Found new model with fingerprint 96c3468396e10fb10c33473efba89f14. Loading...
rasa-worker_1      | /build/lib/python3.6/site-packages/rasa/utils/common.py:351: UserWarning: Failed to load nlu model. Maybe the path '/tmp/tmpij1k8tgj/nlu' doesn't exist?
rasa-worker_1      | 2020-02-21 11:06:02 DEBUG    rasa.core.agent  - Finished updating agent to new model.
rasa-production_1  | /build/lib/python3.6/site-packages/rasa/utils/common.py:351: UserWarning: Failed to load nlu model. Maybe the path '/tmp/tmpvgtt614x/nlu' doesn't exist?
rasa-production_1  | 2020-02-21 11:06:02 DEBUG    rasa.core.agent  - Finished updating agent to new model.

I checked the tmp folder and it did contain the given path. I have not found any reference to this error, so asking here is the next hope.

Thanks for any help…

2

Hi @vichingo,

which Rasa X version and which Rasa Open Source version are you using?

3

I use the Docker X manual setup instructions using the following versions:

RASA_VERSION=1.7.2 RASA_X_VERSION=stable RASA_X_DEMO_VERSION=stable

4

Hi, I’m having the same issue. Also after making model active, there is no chat input in Rasa X, so I cant talk with my bot.