Rasa Train Failing - PermissionError: [WinError 5] Access is denied:

Rasa Open Source
1

I have upgraded to RASA 2.1 on my local windows machine. when i give command [rasa init] it creates new model trains successfully and executes well. But when i give command [rasa train] afterwards it fails, even when i am not changing anything.

I get following error message. PermissionError: [WinError 5] Access is denied: ‘C:\Users\xxxxxx\AppData\Local\Temp\tmpg0guerf7\core\policy_1_TEDPolicy\ted_policy.tf_model.data-00000-of-00001’

I am not sure why rasa train works as part of rasa init but not explicitly. Before upgrade everything was working flawlessly. Please help.

2

Can you check which rasa & python version are being used at each step? If you installed rasa in a virtual environment, and used a new shell but didn’t re-activate it when you re-trained, it could be using a different interpreter.

3

Thank you, I have installed into venv. I have not opened any other command prompt if that is what you meant by shell. Can you help how to reactivate it?

Following are the details.

Rasa Version : 2.1.3 Rasa SDK Version : 2.1.2 Rasa X Version : None Python Version : 3.7.0 Operating System : Windows-10-10.0.17763-SP0

4

If you’re using a venv, you activate it with source <path to venv bin>/activate or something similar. If you clear out your model directory, can you retrain? Are you training with just rasa train?

5

Hi, did you solve this problem?

I’ve the same error using:

  • Windows 11
  • Rasa 3.6.0
  • Python: 3.9.13

The error shows also if open the shell as Administrator. How can I solve the problem?

I’m trying to execute the code of this Rasa tutorial:

Thank you

Claudio

6

I think there is some problem using Rasa on Windows 11. When this error occurs to execute “rasa train” without errors I have:

  • to delete the Rasa cache: “.rasa/cache”
  • to delete the content of the directory “C:\Users\xxxxxx\AppData\Local\Temp\tmpxxxxx”

Only in this way the command “rasa train” ends without errors.

cld