I am working on a rasa project where I need to set up a rasa bot on slack. I have to add a function that handoff users to experts on slack after user permission. I am having trouble finding some relevant sources. Please Help!
1 Like
Hello and welcome to our community @ahmadislam2111 Well I have not personally implemented this, but I can share with you some resources for the same so that you can start something in the right direction. Please ref this link: https://githubplus.com/RasaHQ/financial-demo | Handing off to human on Slack and Good Luck!
1 Like
@nik202 Thanks a lot for your help. This really works for my task. Thanks again.
@ahmadislam2111 No worries, please close this thread as a solution for yourself and for others.
@nik202 @ahmadislam2111 Hello can you help me implement the handoff feature in my bot too?
@suhayl.exe you can check the repo mentioned or rasa repo for the handoff use-case and try implement that.
@nik202 About the first repo, that’s not my thing because i’m looking for a human handoff not a bot handoff
And about the second, I don’t see any demo code or step by step instructions there unfortunately 