Hey… I have a use case wherein we need to integrate Rasa with ITSM tool Remedy. Is this integration possible. If yes then how can we integrate it.
Also we want to integrate it with Microsoft Teams and Facebook Workplace.
Please assist.
Hi @gaurvitbhatia. It sounds like you are building an IT Help Desk bot. I might check out this. I would also look into what channels we support and how to create your own here