Hi All,
I have downloaded Rasa help desk assitant from here. It was working earlier smoothly with proper integration with Service Now. But now when I tried it is giving me below error. raise JSONDecodeError(“Expecting value”, s, err.value) from None json.decoder.JSONDecodeError: Expecting value: line 1 column 1 (char 0)
and I dont have any idea about where it is going wrong . Kindly help.
Please find below my error log :- D:\Python\Pratik_python\Rasa_Chatbot_Ticket\Helpdesk_version_1\actions>rasa run actions 2020-09-10 15:14:27 INFO rasa_sdk.endpoint - Starting action endpoint server… 2020-09-10 15:14:27 INFO rasa_sdk.executor - Registered function for ‘open_incident_form’. 2020-09-10 15:14:27 INFO rasa_sdk.executor - Registered function for ‘incident_status_form’. Status code of the result 200 Exception occurred while handling uri: ‘http://localhost:5055/webhook’ Traceback (most recent call last): File “c:\users\pratik\appdata\local\programs\python\python36\lib\site-packages\sanic\app.py”, line 976, in handle_request response = await response File “c:\users\pratik\appdata\local\programs\python\python36\lib\site-packages\rasa_sdk\endpoint.py”, line 102, in webhook result = await executor.run(action_call) File “c:\users\pratik\appdata\local\programs\python\python36\lib\site-packages\rasa_sdk\executor.py”, line 385, in run events = await action(dispatcher, tracker, domain) File “c:\users\pratik\appdata\local\programs\python\python36\lib\site-packages\rasa_sdk\forms.py”, line 584, in run events.extend(await self._validate_if_required(dispatcher, tracker, domain)) File “c:\users\pratik\appdata\local\programs\python\python36\lib\site-packages\rasa_sdk\forms.py”, line 551, in _validate_if_required return await self.validate(dispatcher, tracker, domain) File “c:\users\pratik\appdata\local\programs\python\python36\lib\site-packages\rasa_sdk\forms.py”, line 414, in validate return await self.validate_slots(slot_values, dispatcher, tracker, domain) File “c:\users\pratik\appdata\local\programs\python\python36\lib\site-packages\rasa_sdk\forms.py”, line 371, in validate_slots validation_output = validate_func(value, dispatcher, tracker, domain) File “D:\Python\Pratik_python\Rasa_Chatbot_Ticket\Helpdesk_version_1\actions\actions.py”, line 156, in validate_email return _validate_email(value, dispatcher, tracker, domain) File “D:\Python\Pratik_python\Rasa_Chatbot_Ticket\Helpdesk_version_1\actions\actions.py”, line 61, in validate_email results = snow.email_to_sysid(value) File “D:\Python\Pratik_python\Rasa_Chatbot_Ticket\Helpdesk_version_1\actions\snow.py”, line 66, in email_to_sysid result = self.handle_request(requests.get, request_args) File “D:\Python\Pratik_python\Rasa_Chatbot_Ticket\Helpdesk_version_1\actions\snow.py”, line 42, in handle_request result[“content”] = response.json() File “c:\users\pratik\appdata\local\programs\python\python36\lib\site-packages\requests\models.py”, line 898, in json return complexjson.loads(self.text, **kwargs) File "c:\users\pratik\appdata\local\programs\python\python36\lib\json_init.py", line 354, in loads return _default_decoder.decode(s) File “c:\users\pratik\appdata\local\programs\python\python36\lib\json\decoder.py”, line 339, in decode obj, end = self.raw_decode(s, idx=_w(s, 0).end()) File “c:\users\pratik\appdata\local\programs\python\python36\lib\json\decoder.py”, line 357, in raw_decode raise JSONDecodeError(“Expecting value”, s, err.value) from None json.decoder.JSONDecodeError: Expecting value: line 1 column 1 (char 0)