Rasa.core.actions.action - Failed to extract slot pname with action appointment_form.Allowing other policies to predict next action

Rasa Open Source
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I am trying to ask name, email, phone and date of appointment via RASA chatbot. I was able to train my model without any error however, while running the bot is says “rasa.core.actions.action - Failed to extract slot pname with action appointment_form.Allowing other policies to predict next action.” Attached are files for reference. Also, I am using RASA version 2.0 and when I stories in the below way:

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@deepali0162 Heya! Can you please share the error screenshot?

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Screenshot 2021-09-13 at 1.44.27 PM
Screenshot 2021-09-13 at 1.44.27 PM1440×900 302 KB

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@deepali0162 you running rasa action server too?

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yes …also duckling

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@deepali0162 see every error carefully it stated that you using entities like phone-number but you not mentioned that in entities in domain.yml and even for number and for time, update it please.

@deepali0162 you even mentioned

requested_slot:
    type: text

But you not mentioned which slots you requested.

@deepali0162 delete the older models and retrain and run.

Please see the doc for forms, slot, entities etc

Some of the resources which will help you Memory and Slots in Rasa | Rasa Tutorial - YouTube | Introduction to Rasa Forms | Rasa Tutorial - YouTube | Customise a Form to Properly Ask for Names | Rasa Tutorials - YouTube

Please even see this amazing video series : Conversational AI with Rasa: Introduction to Rasa - YouTube

I strongly recommend the above video series for you reference. If you have any further issue please let us know. Good Luck!

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Hi @deepali0162 are you able to solve this issue? if so can I request you to please close this thread a solution for others. Thanks.

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@deepali0162 Are you able to solve this issue or you still working on this issue. When you got time please mark the solution or shared your solution. Good Luck!