Hello, I’m new to rasa. I follow the rasa doc.When I asked “why do you need to know that”, why did rasa still run sales_form first instead of utter_explain_why_email, so I got “failed to extract slot … with action …”. I don’t know if this is normal. If not, can someone tell me why?Here is my fileconfig.yml (574 Bytes) domain.yml (1.8 KB) nlu.md (2.9 KB) stories.md (1.1 KB) actions.py (2.2 KB) config.yml
# Configuration for Rasa NLU.
# https://rasa.com/docs/rasa/nlu/components/
language: en
pipeline:
- name: "WhitespaceTokenizer"
- name: "RegexFeaturizer"
- name: "CRFEntityExtractor"
- name: "EntitySynonymMapper"
- name: "CountVectorsFeaturizer"
- name: "CountVectorsFeaturizer"
analyzer: "char_wb"
min_ngram: 1
max_ngram: 4
- name: "EmbeddingIntentClassifier"
- name: "ResponseSelector"
# Configuration for Rasa Core.
# https://rasa.com/docs/rasa/core/policies/
policies:
- name: MemoizationPolicy
- name: KerasPolicy
- name: MappingPolicy
- name: FormPolicy
domain.yml
actions:
- action_greet
- respond_faq
- utter_ask_budget
- utter_ask_business_email
- utter_ask_company
- utter_ask_job_function
- utter_ask_person_name
- utter_ask_use_case
- utter_cheer_up
- utter_did_that_help
- utter_explain_why_budget
- utter_explain_why_email
- utter_goodbye
- utter_greet
- utter_happy
- utter_iamabot
entities:
- budget
- business_email
- company
- job_function
- person_name
- use_case
forms:
- sales_form
intents:
- contact_sales
- inform
- explain
- greet:
triggers: action_greet
- goodbye
- affirm
- deny
- mood_great
- mood_unhappy
- bot_challenge
- faq
responses:
utter_ask_budget:
- text: "What's your annual budget for conversational AI? "
utter_ask_business_email:
- text: What's your business email?
utter_ask_company:
- text: What company do you work for?
utter_ask_job_function:
- text: "What's your job? "
utter_ask_person_name:
- text: What's your name?
utter_ask_use_case:
- text: What's your use case?
utter_cheer_up:
- image: https://i.imgur.com/nGF1K8f.jpg
text: 'Here is something to cheer you up:'
utter_did_that_help:
- text: Did that help you?
utter_explain_why_budget:
- text: We need to know your budget to recommend a subscription
utter_explain_why_email:
- text: We need your email so we can contact you
utter_goodbye:
- text: Bye
utter_greet:
- text: Hey! How are you?
utter_happy:
- text: Great, carry on!
utter_iamabot:
- text: I am a bot, powered by Rasa.
session_config:
carry_over_slots_to_new_session: true
session_expiration_time: 60
slots:
budget:
type: unfeaturized
business_email:
type: unfeaturized
company:
type: unfeaturized
job_function:
type: unfeaturized
person_name:
type: unfeaturized
requested_slot:
type: categorical
values:
- business_email
- company
- person_name
- use_case
- budget
- job_function
use_case:
type: unfeaturized
stories.md
## happy path
#* greet
# - utter_greet
* mood_great
- utter_happy
## sad path 1
#* greet
# - utter_greet
* mood_unhappy
- utter_cheer_up
- utter_did_that_help
* affirm
- utter_happy
## sad path 2
#* greet
# - utter_greet
* mood_unhappy
- utter_cheer_up
- utter_did_that_help
* deny
- utter_goodbye
## say goodbye
* goodbye
- utter_goodbye
## bot challenge
* bot_challenge
- utter_iamabot
## Some question from FAQ
* faq
- respond_faq
## sales form
* contact_sales
- sales_form
- form{"name": "sales_form"}
- form{"name": null}
## just sales, continue
* contact_sales
- sales_form
- form{"name": "sales_form"}
* faq
- respond_faq
- sales_form
- form{"name": null}
## explain email
* contact_sales
- sales_form
- form{"name": "sales_form"}
- slot{"requested_slot": "business_email"}
* explain
- utter_explain_why_email
- sales_form
- form{"name": null}
## explain budget
* contact_sales
- sales_form
- form{"name": "sales_form"}
- slot{"requested_slot": "budget"}
* explain
- utter_explain_why_budget
- sales_form
- form{"name": null}
## interactive_story_1
* contact_sales
- sales_form
- form{"name": "sales_form"}
- slot{"requested_slot": "job_function"}
* form: inform{"job_function": "brand manager"}
- slot{"job_function": "brand manager"}
- form: sales_form
- slot{"job_function": "brand manager"}
- slot{"requested_slot": "use_case"}
* form: inform{"use_case": "sales bot"}
- slot{"use_case": "sales bot"}
- form: sales_form
- slot{"use_case": "we plan to build a sales bot to increase our revenue by 100%."}
- slot{"requested_slot": "budget"}
* explain
- utter_explain_why_budget
- sales_form
- slot{"requested_slot": "budget"}
* form: inform{"budget": "240k/year"}
- slot{"budget": "240k/year"}
- form: sales_form
- slot{"budget": "240k/year"}
- slot{"requested_slot": "person_name"}
* form: inform{"person_name": "Jane Doe"}
- slot{"person_name": "Jane Doe"}
- form: sales_form
- slot{"person_name": "Jane Doe"}
- slot{"requested_slot": "company"}
* form: inform{"company": "ACME"}
- slot{"company": "ACME"}
- form: sales_form
- slot{"company": "ACME"}
- slot{"requested_slot": "business_email"}
* form: inform{"business_email": "my email is email@rasa.com"}
- slot{"business_email": "my email is email@rasa.com"}
- form: sales_form
- slot{"business_email": "my email is email@rasa.com"}
- form{"name": null}
- slot{"requested_slot": null}
nlu.md
## intent:greet
- hey
- hello
- hi
- good morning
- good evening
- hey there
## intent:goodbye
- bye
- goodbye
- see you around
- see you later
## intent:affirm
- yes
- indeed
- of course
- that sounds good
- correct
## intent:deny
- no
- never
- I don't think so
- don't like that
- no way
- not really
## intent:mood_great
- perfect
- very good
- great
- amazing
- wonderful
- I am feeling very good
- I am great
- I'm good
## intent:mood_unhappy
- sad
- very sad
- unhappy
- bad
- very bad
- awful
- terrible
- not very good
- extremely sad
- so sad
## intent:bot_challenge
- are you a bot?
- are you a human?
- am I talking to a bot?
- am I talking to a human?
## intent:faq/ask_channels
- What channels of communication does rasa support?
- what channels do you support?
- what chat channels does rasa uses
- channels supported by Rasa
- which messaging channels does rasa support?
## intent:faq/ask_languages
- what language does rasa support?
- which language do you support?
- which languages supports rasa
- can I use rasa also for another laguage?
- languages supported
## intent:faq/ask_rasax
- I want information about rasa x
- i want to learn more about Rasa X
- what is rasa x?
- Can you tell me about rasa x?
- Tell me about rasa x
- tell me what is rasa x
## intent:contact_sales
- I wanna talk to your sales people.
- I want to talk to your sales people
- I want to speak with sales
- Sales
- Please schedule a sales call
- Please connect me to someone from sales
- I want to get in touch with your sales guys
- I would like to talk to someone from your sales team
- sales please
## intent:inform
- [100k](budget)
- [240k/year](budget)
- [150,000 USD](budget)
- I work for [Rasa](company)
- The name of the company is [ACME](company)
- company: [Rasa Technologies](company)
- it's a small company from the US, the name is [Hooli](company)
- it's a tech company, [Rasa](company)
- [ACME](company)
- [Rasa Technologies](company)
- [maxmeier@firma.de](business_email)
- [bot-fan@bots.com](business_email)
- [my email is email@rasa.com](business_email)
- [engineer](job_function)
- [brand manager](job_function)
- [marketing](job_function)
- [sales manager](job_function)
- [growth manager](job_function)
- [CTO](job_function)
- [CEO](job_function)
- [COO](job_function)
- [John Doe](person_name)
- [Jane Doe](person_name)
- [Max Mustermann](person_name)
- [Max Meier](person_name)
- We plan to build a [sales bot](use_case) to increase our sales by 500%.
- we plan to build a [sales bot](use_case) to increase our revenue by 100%.
- a [insurance tool](use_case) that consults potential customers on the best life insurance to choose.
- we're building a [conversational assistant](use_case) for our employees to book meeting rooms.
- [brand manager](job_function)
- we plan to build a [sales bot](use_case) to increase our revenue by 100%.
- [240k/year](budget)
- [Jane Doe](person_name)
- [ACME](company)
- [my email is email@rasa.com](business_email)
## intent:explain
- why
- why is that
- why do you need it
- why do you need to know that?
- could you explain why you need it?
actions.py
# This files contains your custom actions which can be used to run
# custom Python code.
#
# See this guide on how to implement these action:
# https://rasa.com/docs/rasa/core/actions/#custom-actions/
# This is a simple example for a custom action which utters "Hello World!"
# from typing import Any, Text, Dict, List
#
# from rasa_sdk import Action, Tracker
# from rasa_sdk.executor import CollectingDispatcher
#
#
# class ActionHelloWorld(Action):
#
# def name(self) -> Text:
# return "action_hello_world"
#
# def run(self, dispatcher: CollectingDispatcher,
# tracker: Tracker,
# domain: Dict[Text, Any]) -> List[Dict[Text, Any]]:
#
# dispatcher.utter_message(text="Hello World!")
#
# return []
from typing import Dict, Text, Any, List, Union
from rasa_sdk.forms import FormAction
from rasa_sdk.events import UserUtteranceReverted
from rasa_sdk import Action, Tracker
from rasa_sdk.executor import CollectingDispatcher
class SalesForm(FormAction):
"""Collects sales information and adds it to the spreadsheet"""
def name(self):
return "sales_form"
@staticmethod
def required_slots(tracker):
return [
"job_function",
"use_case",
"budget",
"person_name",
"company",
"business_email",
]
def slot_mappings(self):
# type: () -> Dict[Text: Union[Dict, List[Dict]]]
"""A dictionary to map required slots to
- an extracted entity
- intent: value pairs
- a whole message
or a list of them, where a first match will be picked"""
return {"use_case": self.from_text(intent="inform")}
def submit(
self,
dispatcher: CollectingDispatcher,
tracker: Tracker,
domain: Dict[Text, Any],
) -> List[Dict]:
dispatcher.utter_message("Thanks for getting in touch, we’ll contact you soon")
return []
class ActionGreetUser(Action):
"""Revertible mapped action for utter_greet"""
def name(self):
return "action_greet"
def run(self, dispatcher, tracker, domain):
dispatcher.utter_template("utter_greet", tracker)
return [UserUtteranceReverted()]
