The image you have passed is your urls.py file from the Django App.
The urls.py file of the project (in my_project folder) you have like this?:
If so, the problem must be in the Chatroom Component.
Open the following link and follow the steps in the section “Usage”
If it still doesn’t work, I recommend you to use the Rasa Webchat component, it has worked for me without problems when connecting it with Django.
Here is the link to the component:
Here a guide on how to integrate it:
IMPORTANT: The only drawback of this component is that you will have to use Rasa version 2.1.2 and Python 3.7, since with higher versions it may not be compatible.