Help!! hello everyone, I successfully integrated rasa and WhatsApp using Twilio. But not able to implement whatsapp buttons with rasa. Can you please guide me step by step method to solve this? I researched many websites nowhere getting these steps please help me. Thanks all

Thanks @rasa_learner but where to add these lines of code? which file? can you please help me?

I am also wondering how to fix this. I saw this post Response containing buttons sent on Whatsapp shows both text and payload together opened 11:46PM - 23 Sep 20 UTC (UTC) closed 12:57AM - 29 Sep 20 UTC (UTC) [askushwah] askushwah type:enhancement sparkles area:rasa-oss ferris_wheel **Description of Problem**:  The response looks clumsy and the payload should not be visible to the end user. **Overview of the Solution**:  When the Twilio connector sends the response, check if the response contains "(/" and if it does, trim the response from the position where "(/" started till the end. This is safe to do because the payload is always attached at the end of the string after the text. **Examples** (if relevant): For instance, if the buttons are Outside and Inside with respective payload, the payload is showed along with the text Where would you like to dine? 1. Outside (/outside) 2. Inside (/inside) **Blockers** (if relevant):  User experience **Definition of Done**:  Writing a code that would remove the payload before sending it to the platform. However, I am also not sure how to use the custom connector afterwards.

Hi @agokrani You can see how to implement custom connector using this

Rasa and twilio whatsapp button integration

Rasa Open Source

rasa_learner (sathishlakshmanan) February 14, 2023, 3:57pm 2

Hi @sujan, take a look at this thread Interactive Message Templates (Adding buttons to whatsapp chat) - #5 by shubham47

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Rasa and twilio whatsapp button integration

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