Rasa always detect a fixed text as a fixed intent

Rasa Open Source
1

Hi, I am creating a chatbot. I want my bot to detect a fixed hashtag ‘/close’ as an intent to close the chat. How can I do that? Can I just include it in nlu.yml under intent ‘close’ like: intent: close examples: |

  • /close

I afraid that there are not enough examples for the bot to learn the intent. Please help me. Thanks!!

2

Hi, which behavior are you looking for?

1.
user: /close             # notice "/" at the beginning of the message
bot: Okay, I will close the chat

2.
user: close
bot: Okay, I will close the chat
--------------------------------
user: please close the chat
bot: Okay, I will close the chat
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3

i expect the first one.

4

In that case, you don’t need training examples for that intent. You can directly include the name of the intent in the domain.

After training when the user says “/close”, the intent is predicted as “close” intent with a confidence of 1.

5

can u tell me specifically what i need to write in the domain file? Thanks!

6

domain:

version: "3.x" # put your version here

intents:
  - close

responses:
  utter_close:
    - text: "Okay, I will close the chat"

Example rule (add RulePolicy in config):

rules:
- rule: Close chat when the user wants to close
  steps:
  - intent: close
  - action: utter_close
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