Rasa + Aimybox not sending Reminders


I followed this guide for adding vocal interaction to my Rasa bot using Aimybox.

Everything works fine except for the reminders. They are sent by my bot, I actually see them on my conversations in Rasa X, but they don’t display on Aimybox.

Anybody knows why is that?

Thank you, Tiziano

Anybody please?

Reminders don’t work with the REST input channel as stated in the note here: Reminders and External Events

Proactively reaching out to the user is dependent on the abilities of a channel and hence not supported by every channel. If your channel does not support it, consider using the CallbackInput channel to send messages to a webhook.

This is a technical limitation by REST, you have to use some sort of channel who knows how to reach a user.