Hello, I’m working on implementing a ChatBot as part of my university assignment. It’s supposed to receive a customer’s travel preferences and return (from a JSON) all the trips that match those preferences or notify if there are no available trips based on their prior needs.
I’ve used a form, and it works wonderfully for storing the slots. However, my issue arises when I try to trigger the “devolver_viajes” action. The action itself WORKS because when I force it to run in Rasa interactive, it returns the correct results. The problem is that the conversation flow skips it and returns “action_default_fallback.”
P.S.: My custom action is defined in the domain, and it has the same name as the def name():
method.
Is there any solution or guidance you can provide to help me resolve this issue?
Rasa Version : 3.6.8
Minimum Compatible Version: 3.5.0
Rasa SDK Version : 3.6.2
Python Version : 3.8.0
BEFORE
AFTERLook, “devolver_viajes” have 0.00