Hi all, I am facing a problem regarding rules for a form. I have a form, ok with happy paths, I cannot get the unhappy paths working (i.e. the user has requested to stop, the user has insulted the bot, and the user has used chitchat). Initially I tried to user rules, never managed to remove contradictions, then switched to stories, “rasa data validate --max-history 20” passes, but again contradictions during training. Finally, I used “rasa interactive” (which is not easy if you have a lot of utter_*, the list is large), and created the stories with rasa interactive: The stories I got (I have removed some slots, as forms do not work well in rasa interactive) are: - story: flight departure information - unhappy path - insult - el steps: - intent: flight_departure_info - slot_was_set: - language: el - action: flight_departure_form - active_loop: flight_departure_form - intent: insult entities: - entity: language - value: el - slot_was_set: - language: el - action: action_deactivate_loop - active_loop: null - action: utter_respond_insult_el - action: utter_flight_restart_el - action: action_reset_all_slots_flight_departure_form - slot_was_set: - deactivate_form: null - story: flight departure information - unhappy path - insult - en steps: - intent: flight_departure_info - slot_was_set: - language: en - action: flight_departure_form - active_loop: flight_departure_form - intent: insult entities: - entity: language - value: en - slot_was_set: - language: en - action: action_deactivate_loop - active_loop: null - action: utter_respond_insult_en - action: utter_flight_restart_en - action: action_reset_all_slots_flight_departure_form - slot_was_set: - deactivate_form: null During training, I get the following error: (rasa validate reports no error) InvalidRule: Contradicting rules or stories found ?? the prediction of the action ‘action_deactivate_loop’ in story ‘flight departure information - unhappy path - insult - en’ is contradicting with another rule or story. the prediction of the action ‘action_deactivate_loop’ in story ‘flight departure information - unhappy path - insult - el’ is contradicting with another rule or story. How can I resolve this contradiction? In my domain, I have: language: type: categorical values: - el - en influence_conversation: true Since the language slot has a different value, why are the rules contradicting?

Rasa 2.0: How to resolve conflicting rules?

Ghostvv (Vladimir Vlasov) October 14, 2020, 6:20pm 21

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