Is it possible to have place holders in the WhatsApp proactive message templates and use the value of these place holders as a variable into the rasa code.
eg: If I have a proactive message - Hello {{1}}, Your order details on our site are as follows: Order ID is {{2}} and product name is {{3}}. Where {{1}} = user name, {{2}} = order ID and {{3}} = product name.
The values of the place holders are obtained from a database/3rd party system. I will now want to use these values into the rasa code and display it in subsequent messages in the bot flow. eg: Hello Jake, Your Order ID is: 10012. What details do you need about your order?
Please note that I don’t want the user to provide the order ID but the bot should show it to the user depending on some unique ID