Not able to extract entity when its consists special character

[sonam]

Hi,

I think you need to change tokenizer, from whitespacetokenizer, or write a custom one. You can look into similar discussion here.

Rasa not picking special characters in an entity

As already pointed out by @ganeshv, we have a regex in place that splits words on those characters into separate tokens. So if you are using the WhitespaceTokenizer this will happen. If you want to keep the words, you can first of all try a different tokenizer or update the regex by writing a custom tokenizer (you can use the WhitespaceTokenizer as an example and just update the regex over there).