I’m confused about the new form and slot filling rules.
Let’s take this scenario:
Bot: What would you like to order?
User: I’d like to order a drink
Bot: What would you like to drink?
User: I’d like some tea
Now, is this a from_intent
or from_trigger_intent
scenario? In this situation, I imagine having a form path that has slots named “drinks” or “food” and if the user mentions drinks, the “utter_ask_drinks” action is triggered.
In my case, I’d like a series of questions that need to be actively asked (like the food or drink scenario) and i’m not quite sure which of the new form rules applies.
Thanks for any help!