I’m currently preparing the first iteration of CDD, where the chatbot is exposed to test users via the share link from Rasa X. While this might be uncommon in real frontends, in this scenario it is very likely that people are going to restart the conversation a few times to try different things. Now what happens in the Rasa X conversations tab is, that all of those attempts are stored in a single conversation.
That is not what I want for several reasons, mainly that the tagging would not make a lot of sense anymore, e.g. I tag the feedback a user gives the bot in the end (1-5 stars). If all the conversation attempts are stored in a single conversation in Rasa X, there is no way to properly evaluate that.
My first attempt to solving that was to override the
/restart mapping to
action_session_start, but unfortunately that did not make a difference. Is there any other way to start a new conversation (not just reset history and slots, but real new conversation id), maybe with a custom action?
Thanks in Advance!