Hi there, I have a question, possibly to simple for RASA experts, anyhow…
many industry-level chat-bots use rules to keep strict behaviour. From another point of view, ML provides much of flexiblity and new features; is it possible to gain both approaches from RAS?
FormAction is created to introduce rule based strict behavior that works together with ML. If rules cannot determine the next action, rasa_core will automatically switch to ML policy