We are implementing a Chabot using Rasa opensource, version 1.6 is in production now.
Th pipeline for Entity mapping is CRFEntityMapper.
There is a requirement where the same synonym value needs to be mapped to different entities, based on the context. Does Rasa support this or any suggestions to achieve this?
E.g.
I want to ‘report’ an issue -> ‘report’ should be mapped to action
Which report is available from team -> ‘report’ should be mapped to ‘reports’
A question, in these two example cases, are you dealing with two different entity names? i.e. [report](tdo_thing:action) and [report](document:reports)?