Issue with TensorFlow Library when I try rasa init

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1

Hi Everyone,

I am trying to download Rasa on my local Mac machine with an M3 Chip, and for some reason, i am getting the following error when I try rasa-init:

Training an initial model…

The TensorFlow library was compiled to use AVX instructions, but these aren’t available on your machine.

Abort trap: 6

I have a MacBook Pro Apple M3 Chip MacOS Sequoia 15.0

Rasa Version : 3.5.17 Minimum Compatible Version: 3.5.0 Rasa SDK Version : 3.5.1 Python Version : 3.7.7 Operating System : Darwin-24.0.0-x86_64-i386-64bit Python Path : /Library/Frameworks/Python.framework/Versions/3.7/bin/python3.7

Here is what I get when I run pip show tensorflow tensorflow-cpu tensorflow-macos

WARNING: Package(s) not found: tensorflow-cpu

Name: tensorflow

Version: 2.12.0

Summary: TensorFlow is an open source machine learning framework for everyone.

Home-page: https://www.tensorflow.org/

Author: Google Inc.

Author-email: packages@tensorflow.org

License: Apache 2.0

Location: /Library/Frameworks/Python.framework/Versions/3.8/lib/python3.8/site-packages

Requires: absl-py, astunparse, flatbuffers, gast, google-pasta, grpcio, h5py, jax, keras, libclang, numpy, opt-einsum, packaging, protobuf, setuptools, six, tensorboard, tensorflow-estimator, tensorflow-io-gcs-filesystem, termcolor, typing-extensions, wrapt

Required-by: rasa, tensorflow-text

Name: tensorflow-macos

Version: 2.12.0

Summary: TensorFlow is an open source machine learning framework for everyone.

Home-page: https://www.tensorflow.org/

Author: Google Inc.

Author-email: packages@tensorflow.org

License: Apache 2.0

Location: /Library/Frameworks/Python.framework/Versions/3.8/lib/python3.8/site-packages

Requires: absl-py, astunparse, flatbuffers, gast, google-pasta, grpcio, h5py, jax, keras, libclang, numpy, opt-einsum, packaging, protobuf, setuptools, six, tensorboard, tensorflow-estimator, tensorflow-io-gcs-filesystem, termcolor, typing-extensions, wrapt

Required-by:

Any and all help would be greatly appreciated, I have been trying to resolve this issue for a while and got many other errors during the process of even downloading Rasa, this version of Rasa with Python 3.7.7 was the only one that completed its full download and it is still running into issues here. I need some help because I am out of my depth here. Thank you!

2

Hi @EPitchiah thanks for posting. Is there a reason you are installing Rasa 3.5? It’s a very old version which is now out of support. I would suggest starting with Rasa 3.6.20. Unfortunately Tensorflow does frequently introduce these kinds of issues.

3

Hi @amn41,

Thank you for the reply. I did start by trying to download the most recent version of Rasa (3.6.20), however, I was unable to install the software due to several conflicting dependencies, it took a while to try out different solutions and I ended up downloading 3.5 since that was one of the only versions that allowed me to complete installation and move into creating and training a model. Is there maybe a different version of python (other than the most recent) that I should be trying to install Rasa under?

4

thanks @EPitchiah - we just released Rasa 3.6.21 - could you give that a go? That should hopefully clean things up