Issue in NLU Inbox with Multiple Twilio Connector


I have 6 Twilio Custom Connectors and Ideally when I text few of them from same number it should appear as two three chats separately but its overwriting my initial connector name and adjusting all chats from same number into one window.

Can you please help?

hey @Abdur-Rub,

Can you try passing in different input_channel names for each connector in UserMessage?

I have 6 connectors, all connectors name is different and their webhooks are also different.

@akelad please assign this issue to someone relevant.

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@Abdur-Rub @akelad I have the same use case with multiple twilio connectors and need to respect unique conversationIDs for the same phone# on a different twilio connector.