Interactive Error

Rasa Open Source
1

I’m getting an error in Rasa interactive that I can only sometimes recreate.

2022-01-30 15:07:46 ERROR    rasa.server  - An unexpected error occurred. Error: 'NoneType' object has no attribute 'get'
2022-01-30 15:07:46 ERROR    rasa.core.training.interactive  - An exception occurred while recording messages.

It occurs when trying to fill a slot on a particular form, but also sometimes happens when calling a custom action. The weird thing is that the action server isn’t triggered, so I know it’s not a problem with actions.py.

Not sure what to do. Happy to provide any other info. Thanks. The full error is pasted below

2022-01-30 15:07:46 ERROR    rasa.server  - An unexpected error occurred. Error: 'NoneType' object has no attribute 'get'
2022-01-30 15:07:46 ERROR    rasa.core.training.interactive  - An exception occurred while recording messages.
Traceback (most recent call last):
  File "/Users/gregoryferenstein/Dropbox/visualstudiostest/selfbot/venv/lib/python3.8/site-packages/rasa/core/training/interactive.py", line 1498, in record_messages
    await _enter_user_message(conversation_id, endpoint)
  File "/Users/gregoryferenstein/Dropbox/visualstudiostest/selfbot/venv/lib/python3.8/site-packages/rasa/core/training/interactive.py", line 1341, in _enter_user_message
    await send_message(endpoint, conversation_id, message)
  File "/Users/gregoryferenstein/Dropbox/visualstudiostest/selfbot/venv/lib/python3.8/site-packages/rasa/core/training/interactive.py", line 161, in send_message
    return await endpoint.request(
  File "/Users/gregoryferenstein/Dropbox/visualstudiostest/selfbot/venv/lib/python3.8/site-packages/rasa/utils/endpoints.py", line 173, in request
    raise ClientResponseError(
rasa.utils.endpoints.ClientResponseError: 500, Internal Server Error, body='b'{"version":"3.0.4","status":"failure","message":"An unexpected error occurred. Error: \'NoneType\' object has no attribute \'get\'","reason":"ConversationError","details":{},"help":null,"code":500}''
2022-01-30 15:07:46 ERROR    asyncio  - Task exception was never retrieved
future: <Task finished name='Task-6' coro=<SignalRouter._dispatch() done, defined at /Users/gregoryferenstein/Dropbox/visualstudiostest/selfbot/venv/lib/python3.8/site-packages/sanic/signals.py:102> exception=ClientResponseError('500, Internal Server Error, body=\'b\'{"version":"3.0.4","status":"failure","message":"An unexpected error occurred. Error: \\\'NoneType\\\' object has no attribute \\\'get\\\'","reason":"ConversationError","details":{},"help":null,"code":500}\'\'')>
Traceback (most recent call last):
  File "/Users/gregoryferenstein/Dropbox/visualstudiostest/selfbot/venv/lib/python3.8/site-packages/sanic/signals.py", line 133, in _dispatch
    retval = await maybe_coroutine
  File "/Users/gregoryferenstein/Dropbox/visualstudiostest/selfbot/venv/lib/python3.8/site-packages/sanic/app.py", line 1374, in run_delayed_task
    await prepped
  File "/Users/gregoryferenstein/Dropbox/visualstudiostest/selfbot/venv/lib/python3.8/site-packages/rasa/core/training/interactive.py", line 1594, in run_interactive_io
    await record_messages(
  File "/Users/gregoryferenstein/Dropbox/visualstudiostest/selfbot/venv/lib/python3.8/site-packages/rasa/core/training/interactive.py", line 1498, in record_messages
    await _enter_user_message(conversation_id, endpoint)
  File "/Users/gregoryferenstein/Dropbox/visualstudiostest/selfbot/venv/lib/python3.8/site-packages/rasa/core/training/interactive.py", line 1341, in _enter_user_message
    await send_message(endpoint, conversation_id, message)
  File "/Users/gregoryferenstein/Dropbox/visualstudiostest/selfbot/venv/lib/python3.8/site-packages/rasa/core/training/interactive.py", line 161, in send_message
    return await endpoint.request(
  File "/Users/gregoryferenstein/Dropbox/visualstudiostest/selfbot/venv/lib/python3.8/site-packages/rasa/utils/endpoints.py", line 173, in request
    raise ClientResponseError(
rasa.utils.endpoints.ClientResponseError: 500, Internal Server Error, body='b'{"version":"3.0.4","status":"failure","message":"An unexpected error occurred. Error: \'NoneType\' object has no attribute \'get\'","reason":"ConversationError","details":{},"help":null,"code":500}''
2

@travelmail26 It is related to an HTTP server and he is not getting the response back as 200, issue can be anything.

3

This is all happening on my local machine. what do you suggest i try? thanks!

4

@travelmail26 it is interesting, can you share the rasa --version, please.

5

3.0. the problem started after i upgraded

6

@travelmail26 I guess, RASA 3. x having some issues. Give me some time, let me see what the issue can be.

@travelmail26 can you share rasa --version and your OS?

Thanks.

7

mac os, rasa 3.0.4

thanks!

8

Should I submit a bug report?

9

@travelmail26 are you using Dropbox, just checking, or its local machine?

10

its my local machine and automatically backs up to dropbox. its just the directory. I’m using it on a mac

11

@travelmail26 Yes, you need to open the Github issue for that in that case.

12

I opened up a gitbub bug report here but haven’t gotten anything back

13

@travelmail26 I guess they are working on this? Is this so important for you?