It looks like you’re having an issue with connecting the action server in your Rasa implementation on Telegram. Since you’re using ngrok for integration, ensure that the ngrok tunnel is correctly forwarding requests to your action server’s endpoint.
Regarding the port issue in your docker-compose file, make sure that the ports are correctly mapped, and the action server is running on the expected port (5056 or 5065).
For more advanced CRM with SMS capability, you might want to check out telegram crm. Integrating SMS into your CRM can enhance your communication and notification capabilities.