Hi I was not able to return a utter with extra information as elements, however, I was not able to find how. Any one can give me an example
what kind of custom elements?
Hi I tried to use utter_custom_element to send information to the front end for example
elements=[ {“page”: “abc”, title:“xxxx”, “id”: 1 } ]
dispatcher.utter_custom_message( elements)
I do not have any error, but I cannot see the information
You have to extract them in your front end and do something with them
1 Like
hey @akelad i tried same thing but i din’t found any response in my client side(front end),i have tested it in postman,but i am not able to get the response i have attached the screenshot of my code:
Try dispatcher.utter_custom_message(*elements=elements)
hey @ruslan thanks for the suggestion but it dint worked
Hey @JiteshGaikwad. Glad you solved this 
Is there anyway to implement this without changing the source code? I am also using a non python backend and I am having trouble getting elements to work and return custom information
@mickeybarcia it should work if you have an elements array like this (pseudo-code):
elements = [
{
"title": "some title",
"buttons": [ maybe some buttons ]
},
{ maybe another element }
]
And then you have to use utter_custom_message like this:
dispatcher.utter_custom_message(*elements)
However, you’ll need to look into your channel’s send_custom_message method, e.g. Facebook’s method looks like this:
def send_custom_message(self, recipient_id, elements):
# type: (Text, List[Dict[Text, Any]]) -> None
"""Sends elements to the output."""
for element in elements:
self._add_postback_info(element['buttons'])
payload = {
"attachment": {
"type": "template",
"payload": {
"template_type": "generic",
"elements": elements
}
}
}
self.messenger_client.send(payload,
self._recipient_json(recipient_id),
'RESPONSE')
So the elements you pass to utter_custom_message are wrapped in a payload JSON object, which will then look like this:
{
"attachment": {
"type": "template",
"payload": {
"template_type": "generic",
"elements": elements = [
{
"title": "some title",
"buttons": [ maybe some buttons ]
},
{ maybe another element }
]
}
}
}
And that’s what your frontend should receive.
2 Likes
Thanks for the reply @smn-snkl! However I am not using python to run my actions. So if I respond to the “/nlg” call rasa makes with a bot response:
{
"text": "hello",
"elements": [
{
"title": "custom msg object",
"buttons": [],
"myMsgObject": {}
}
]
}
and then my send_custom_message returns this, then will the custom object be the response to the request I make of the user message to “webhooks/rest/webhook”? It will just be that exact bot response?
@mickeybarcia responded to you on your thread: Confused how elements /custom message objects work
How did you solved it can you share your solution please? I didn’t get any error even log shows that response sent from system but it is not displayed on messenger.
hey @abhishakskilrock the solution which i found works for custom UI, i’m not sure about Messenger whether it will work or not anyway i will upload that code to git soon. 
Sure can you share your git link so that I can take help from it.
Hey can you please share the solution.
Hey I’m still getting same issue. Can you please help
@JiteshGaikwad I also used the same method utter_custom_message(). But, this method only accepts “title, subtitle, image_url, buttons” as object properties. How can we send custom properties or payload?? Pls help. A lot of ppl are looking for this solution.
hey @gokulanv @Purushottam sorry for the late reply, you can read this post might be this can help you:
Sending Custom JSON Payload from actions(workaround for utter_custom_message)
Thanks @JiteshGaikwad , I have implemented the same previously. I thought that we could use something like utter_response by extending the Dispatcher class and using that to utter custom payload, as this looks cleaner to me. You have any idea how that can be done?