In custom action return utter with elements

Rasa Open Source
24

You can use utter_custom_json()

to send your defined json you will get result in custom key as response from bot

25

@JiteshGaikwad @cr33dx

Hi…

Can you tell me how to send facebook’s generic template payload from custom action.py. I tried but nothing showing on messenger app.

please suggest me. What I am missing.

        msg = {
            "attachment": "template",
            "payload": {
                "template_type": "generic",
                "elements": [
                    {
                        "title": "Test Element !",
                        "image_url": "https://loremflickr.com/320/240",
                        "subtitle": "This is a dummy text...",
                        "default_action": {
                            "type": "web_url",
                            "url": "tithal.life",
                            "webview_height_ratio": "tall"
                        },
                        "buttons": [
                            {
                                "type": "web_url",
                                "url": "tithal.life",
                                "title": "tithal.life"
                            },
                            {
                                "type": "web_url",
                                "url": "tithal.life",
                                "title": "shivang patel"
                            }
                        ]
                    }
                ]
            }
        }

        dispatcher.utter_custom_json(msg)
27

how are you handling the response at your end you get response in custom key.

28

@cr33dx I just figured out, after some inspecting and comparison with quick_replies

Answer is check below… If any have issue like this problems…

Facebook’s example demo for generic template :

curl -X POST -H "Content-Type: application/json" -d '{
  "recipient":{
    "id":"<PSID>"
  },
  "message":{
    "attachment":{
      "type":"template",
      "payload":{
        "template_type":"generic",
        "elements":[
           {
            "title":"Welcome!",
            "image_url":"https://petersfancybrownhats.com/company_image.png",
            "subtitle":"We have the right hat for everyone.",
            "default_action": {
              "type": "web_url",
              "url": "https://petersfancybrownhats.com/view?item=103",
              "webview_height_ratio": "tall",
            },
            "buttons":[
              {
                "type":"web_url",
                "url":"https://petersfancybrownhats.com",
                "title":"View Website"
              },{
                "type":"postback",
                "title":"Start Chatting",
                "payload":"DEVELOPER_DEFINED_PAYLOAD"
              }              
            ]      
          }
        ]
      }
    }
  }
}' "https://graph.facebook.com/v2.6/me/messages?access_token=<PAGE_ACCESS_TOKEN>"



And this way, You can use above example in our custom action file :

       gt = {
            "attachment": {
                "type": "template",
                "payload": {
                    "template_type": "generic",
                    "elements": [
                        {
                            "title": "Welcome! 1",
                            "image_url": "https://picsum.photos/200",
                            "subtitle": "We have the right hat for everyone.",
                            "default_action": {
                                "type": "web_url",
                                "url": "https://tithal.life",
                                "webview_height_ratio": "tall",
                            },
                            "buttons": [
                                {
                                    "type": "web_url",
                                    "url": "https://tithal.life",
                                    "title": "View Website"
                                },
                                {
                                    "type": "postback",
                                    "title": "Start Chatting",
                                    "payload": "DEVELOPER_DEFINED_PAYLOAD"
                                }
                            ]
                        },
                        {
                            "title": "Welcome! 2",
                            "image_url": "https://picsum.photos/200",
                            "subtitle": "We have the right hat for everyone.",
                            "default_action": {
                                "type": "web_url",
                                "url": "https://tithal.life",
                                "webview_height_ratio": "tall",
                            },
                            "buttons": [
                                {
                                    "type": "web_url",
                                    "url": "https://tithal.life",
                                    "title": "View Website"
                                },
                                {
                                    "type": "postback",
                                    "title": "Start Chatting",
                                    "payload": "DEVELOPER_DEFINED_PAYLOAD"
                                }
                            ]
                        }
                    ]
                }
            }
        }
        dispatcher.utter_custom_json(gt)

Compare both code and anyone can figure it out. Thanks :+1: :tada::tada:

1 Like
29

Is there a way to send custom facebook response as generic template from domain.yml?

I can send pure text by this but using a template I get:

line 227, in send_custom_json
recipient_id = json_message.pop("sender", {}).pop("id", None) or recipient_id

using:

utter_goodbye: - custom: - attachment: type: “template” payload:
template_type: “generic” elements: - title: “test123”