I have this error

Hey, just have a question. I have train my model and when i do rasa shell and try to write the chatbot i go this erros Your input → i want a pizza 2024-03-06 09:41:18 ERROR rasa.core.actions.action - Failed to run custom action ‘action_extract_food_entity’. Couldn’t connect to the server at ‘http://localhost:5002/webhook’. Is the server running? Error: Cannot connect to host localhost:5002 ssl:default [El equipo remoto rechazó la conexión de red] 2024-03-06 09:41:18 ERROR rasa.core.processor - Encountered an exception while running action ‘action_extract_food_entity’.Bot will continue, but the actions events are lost. Please check the logs of your action server for more information.

Do you run a command rasa run actions --cors "*" --debug in another Terminal yet?


It seems that there’s an issue with your Rasa custom action ‘action_extract_food_entity’. The error message indicates that Rasa can not connect to the server running at ‘http://localhost:5002/webhook’ due to an SSL-related problem.

This could mean the server is not running, there is a network connectivity issue, or there’s a problem with SSL configuration. you can check out SSL configurations related docs here : SSL Configurations & Installations – SSL2BUY

To troubleshoot, verify if the server is running and accessible, double-check the server URL, test server connectivity directly, examine server logs for SSL-related errors, and ensure there are no firewall or network restrictions interfering with the SSL connection.

Check these factors, you should be able to diagnose and resolve the SSL-related issue with your Rasa custom action.

I hope its work for you.