Fetching the data from the backend is taking more than 3 seconds which is resulting in a timeout in slack bot. How do I resolve this? Is there a way I can send a ack to slack? 2020-10-04 20:58:24 ERROR connectors.slack_connector - Exception when trying to handle message. 2020-10-04 20:58:24 ERROR connectors.slack_connector - Traceback (most recent call last): File "/connectors/slack_connector.py", line 347, in process_message await on_new_message(user_msg) File "/env/lib/python3.7/site-packages/rasa/core/channels/channel.py", line 84, in handler await app.agent.handle_message(*args, **kwargs) File "/env/lib/python3.7/site-packages/rasa/core/agent.py", line 518, in handle_message return await processor.handle_message(message) File "/python3.7/site-packages/rasa/core/processor.py", line 97, in handle_message await self._predict_and_execute_next_action(message.output_channel, tracker) File "env/lib/python3.7/site-packages/rasa/core/processor.py", line 565, in _predict_and_execute_next_action action, tracker, output_channel, self.nlg, policy, confidence File "env/lib/python3.7/site-packages/rasa/core/processor.py", line 701, in _run_action await self.execute_side_effects(events, tracker, output_channel) File "env/lib/python3.7/site-packages/rasa/core/processor.py", line 604, in execute_side_effects await self._send_bot_messages(events, tracker, output_channel) File "/env/lib/python3.7/site-packages/rasa/core/processor.py", line 620, in _send_bot_messages await output_channel.send_response(tracker.sender_id, e.message()) File "/env/lib/python3.7/site-packages/rasa/core/channels/channel.py", line 185, in send_response await self.send_text_message(recipient_id, message.pop("text"), **message) File "/connectors/slack_connector.py", line 60, in send_text_message blocks=block File "/connectors/slack_connector.py", line 47, in _post_message await self.client.chat_postMessage(channel=channel, **kwargs) concurrent.futures._base.CancelledError 2020-10-04 20:58:25 WARNING connectors.slack_connector - Received retry #1 request from slack due to http_timeout. 2020-10-04 20:58:25 WARNING connectors.slack_connector - Received message on unsupported channel: D01CD75GVPS @stephens

Http_timeout in slack

veerendrapj1976 (Veerendra Jagadale) June 10, 2021, 10:01am 13

facing same issue…

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