How to save chat conversations/ chat logs using RASA open source version

Rasa Open Source
1

Is there a functionality in the open source RASA framework to store the chats (questions that the user asks the bot when they visit the site?) https://github.com/RasaHQ/rasa_core/issues/705 … mentions only the Enterprise version has the capability.

I would want to store those chats to use those questions/queries by customers visiting my site to train the model further. We cannot manually every possible use case by building stories. Is there a logging mechanism that can be done (Say, save the logs as .txt file?)

2

I just had the same question and called it logging: Logging a Bot

1 Like
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I have a question, how to maintain log user_name, ‘who going to chat with my bot ?’

i want to maintain a log where i can store chat history with user_name

please help if u have solution for that.

4

@santoshi have u got the solution

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@JiteshGaikwad I have a question, how to maintain log user_name, ‘who going to chat with my bot ?’

i want to maintain a log where i can store chat history with user_name

please help if u have solution for that.

6

As an alternative, you can try Dialog Flow Framework. It is also open source project and there are options to save chats in different databases.