Hi i have a scenario to achieve here so i want to update a value of a slot, how can i achive that? EXPECTED SCENARIO: User: Hey i need help 1 Bot: What can i help you User: (NOTE: this user’s answer saved in slot named PROBLEM) blablablabla… Bot: Bot gives the solution 1 User: I need help again 2 Bot: What can i help you User: (NOTE: this user’s answer saved in slot named PROBLEM) blablablabla… Bot: Bot gives the solution 2 the bold part are not working because slot value for problem aren’t null, and what happened is like this SCENARIO GOTTEN: User: Hey i need help 1 Bot: What can i help you User: (NOTE: this user’s answer saved in slot named PROBLEM) blablablabla… Bot: Bot gives the solution 1 User: I need help again 2 Bot: What can i help you User: (skipped because the action_loop detect the PROBLEM slot is not null) Bot: Bot gives the solution 1 (gives the solution for the first problem not the second problem)

You can reset the slot after the help intent, before activating the form. Here’s a possible scenario that uses rules: - rule: activate help form steps: - intent: user_needs_help - action: action_reset_problem - action: help_form - active_loop: help_form - rule: submit help form condition: - active_loop: help_form steps: - action: help_form - active_loop: null - slot_was_set: - requested_slot: null - action: action_provide_help

Thanks for the answer, i wanna ask about this part - action: action_reset_problem have i made that part using custom action or something like rasa built in action to reset the problem slot?

[image] hanifabd: action_reset_problem This will be a custom action that resets the problem slot. Here’s how it will look: class ActionResetProblem(Action): def name(self) -> Text: return "action_reset_problem" def run(self, dispatcher: CollectingDispatcher, tracker: Tracker, domain: Dict[Text, Any]) -> List[Dict[Text, Any]]: return [SlotSet("problem", None)]

Oh thats nice, thanks for your help sir, let me try that

How to Replace/Update Slot's Value

Rasa Open Source

hanifabd (Hanif Yuli Abdillah P) November 22, 2021, 8:22am 6

Its work, thank you very much for your help

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How to Replace/Update Slot's Value

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