I have a customized fallback policy to handle more cases. For example, when the intent in user’s reply doesn’t match what we expected, the fallback will be triggered; when a reply doesn’t have required entities, say, restaurant name, the fallback policy will also trigger.
In the action triggered by the fallback policy, I would like to have more customized response to the user. For example, if the intent is wrong, the reply could be “Sorry I don’t understand what you said”; if the restaurant name is missing, the reply could be “Sorry, I didn’t get the restaurant name. Please try again.”.
The problem is, in the following action, I have no way to know why the fallback is triggered. Even tho I do have that information in my customized fallback policy. My question is, is there a way to passing some information from the fallback policy to the following action?