Hi,
I have a slot location. I want to confirm the value if its already set. But I dont want to confirm if its being set for the first time through FormAction. How do I do this?
Hi,
I have a slot location. I want to confirm the value if its already set. But I dont want to confirm if its being set for the first time through FormAction. How do I do this?
Can you give a concrete dialogue example? What kind of situation do you have where you want to confirm that the slot is set?
If you have a custom action, you can check the value of the slot via tracker.get_slot()
.
Hey sorry for the late reply. I had actually solved this.
So dialogue would ideally be something like this
Customer: Hi! Whats my nearest branch?
Bot: For which location do you want to search?
Customer: Bangalore
Bot: Here you go! <Value>
Customer: Thanks!
Bot: No problem
Customer: Whats my nearest ATM?
Bot: Do you want to look this up for Bangalore?
Customer: Yes
Bot: Here you go!<Value>
So in the above conversation, the first time when the user requests something location related, I am setting the location slot. Afterwards anytime a user asks for something location related, I want to confirm the already present location value before fetching details.
Right now I solved this by using two forms:
story
get details if location present
- get_facility_details
- slot{“location”:“Bangalore”}
- facility_details_location_check_form
- form{“name”: “facility_details_location_check_form”}
- form{“name”: null}
get details
- get_facility_details
- facility_details_form
- form{“name”: “facility_details_form”}
- form{“name”: null}
Is this the way to do it or is there any other simpler way? I was also trying using to do this by having a form for location and using story to handle confirmation like this
- get_facility_details
- slot{“location”:“Bangalore”}
- utter_confirm_location
- affirm
- action_fetch_details
The problem was if a user says randomly says okay(i.e. not as part of the get details story) sometimes the action_fetch_details is executed. Is this because of training augmentation?