How do i achieve this flow

Rasa Open Source
1

Dear Team,

Can some one help me guiding through the below flow. How do i achieve this flow exactly with RASA.

I’ve three buttons on bot initiation. Say like ABC, XYZ and PQR.

When user selects any button, i want to ask user to provide his input. After user provides his input, i want to ask user again to select any one of the below buttons, say MNO and TUV.

Based on the above scenario i want to retrieve the documents that user looking for. Thanks

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Best Regards, Ravi

2

@krkc Simple.

In domain.yml create the buttons 1,2,3 and with each payload such as /abc, /xyz and /pqr on these payload create the form. It will solve your query I guess.

3

Hi @nik202 actually, i was rendering the buttons from my custom action.py

Which is fine with the first 3 buttons.

When user select any one of those buttons, i’m unable to drive the user towards the next steps as i mention in the above screen.

Here is what i was trying to do from my stories.yml

stories:

  • story: happy path

    steps:
- intent: search_query
- action: action_ask_query
- slot_was_set:
  - item: "search_abc"
- action: action_segment_selection
- intent: selectsegment
- action: action_result
- action: utter_did_that_help
- intent: deny 
- action: utter_goodbye
4

@krkc you using forms right so switch to rules and check how we can use specific intent in the rules.

5

@nik202 let me check on that. will get back to you. Thanks

6

Hi @nik202 still, i was confused on how do achieve this flow. When i try to use slots, unable to get the slots value for buttons at once in a single action.py. Could you please help me with some sample code. Thanks

Best Regards, Ravi

7

This flow has been achieved by creating an custom actions.py, from where i am redirecting the user based on button payload with the corresponding intent and with a form defined in the rules, further the responses will be triggered from my domain if there are any utterances for the form actions, if not i’m executing them from cutom actions.py :slight_smile: Pretty easy and handy with RASA :slight_smile: Thanks @nik202 for your guidelines above.