Goes to fallback after form is deactivated

[RamkumarManavalan]

@naoko

NLU confidence is zero because your NLU model didn’t think user input was similar to something in your utterance examples. I would try to review your utterance examples and maybe increase the number of training data?

I dont use from_intent or from_entity in actions, instead I use from_text (like below).

def slot_mappings(self):

    # type: () -> Dict[Text: Union[Dict, List[Dict]]]
    return {"company_name": [self.from_text()], "employee_id": [self.from_text()]}

So, I would expect the core to not try to match with any intent or entity in the training data. Am I wrong?