Hi, @ActuallyAcey
Thank you for your answer. I thought about Form Action as well. I have implemented one basic FormAction just to get myself familiar with it, but I am still not familiar with them in-depth.
The part where I am having trouble is the slot_mappings. Let’s say that my form action is activated and the bot asks the user to provide query.
My first question is how to map whatever user types to a slot, no matter which intent is recognized or if an entity is recognized. Would it be: self.from_text(intent=None)?
And then my second question is, would there be a way to stop or exit from the form, because I would have made whatever user types to map into the query slot. So, if user types something that my bot already have an intent and an answer for, it would go to stop the form action(handle unhappy path) and proceed with the answer.
I appreciate your help.