Trigger action without intent

Rasa Open Source
1

Hello everyone! I’m new in Rasa. I want to perform smart search with rasa. I have third party service, that provides search football players by their name. Its hard for ai to identify surnames, because they are very different. I’m want see this as result:

user: I want find a footballer (intent: football)
bot: OK, type his surname  (action: ask_football_name)
(action:action_listen)
user: Lewandowski (here should be not any intent triggered)
bot: He is Polish (action: custom_search, realized with third party service)

I want to trigger custom_search action in ask_football_name but after user’s input for purpose to use it as search body. How can I perform this? I’ve tried to use slots and forms, but it works bad with something strange for ai as surname. Can someone help me with this?

2

Hi! Welcome to rasa community :smiley:

I think you can use FollowupAction and check surname slot using some custom action

3

@itsjhonny thank you. It’s was very useful, but problem still with me. I can’t use slot, because its hard for ai to understand what surname is. FollowupAction might be useful when I use ‘action_listen’ get text from user and use it in my custom action. In my case rasa skip ‘action_listen’ and goes to next action. How can I force rasa to wait until user write next messsage?

I’ve tried to force rasa do something like that

action: form
action: action_listen
action: set_surname_slot
active_loop: null
    - slot_was_set:
      required_slot: null

But it didn’t work for me as I expected. Do somebody have any suggestions?