Hello,
I am seeking guidance on how to configure my NLU system to strictly enforce a fixed intent recognition. Specifically, for the intent labeled human_support, I wish for it to be triggered solely when the user’s utterance matches the exact phrase “I want to get the relevant information of the supporter.” In other words, any deviation from this precise sentence, no matter how similar or relevant it may seem, should not be classified as the human_support intent. This exact match criterion should be enforced solely based on the configurations within my nlu.yml file.
If any of you are familiar with achieving this level of precision in NLU intent recognition, your insights and guidance would be incredibly valuable. Thank you in advance for your time and assistance.