Hi everyone,
I would like to know how and where to define a default fallback custom action. The use case is as follows: any question that does not get resolved to knowledge_base or other intent, should default to the fallback - which in reality is a custom action in rasa.
I’ve found several fallback tutorials, some mention the pipeline FallbackClassifier, others RulePolicy and FallbackPolicy from policies, (in config.yml).
Thanks for any advice