Fail to load webchat bot on webpage using ngrok

Rasa Open Source
21

yes, I have the socketUrl: "https://xxxxx.ngrok.io"

22

@vio_lovis share me

socketUrl: "http://????",

from the snippet code, please.

@vio_lovis also share me sanic and python-engine versions using the command pip list whilst activating env

23

Ok, here you are:

socketUrl: "https://7204-85-16-177-56.ngrok.io",
socketPath: "/socket.io/",
hideWhenNotConnected: false,

In my conda environment I have:

sanic                   21.9.3
python-engineio         4.3.0
24

@vio_lovis Iā€™m hesitating to provide the solution as its really weird error as it should not even show to you the bot at all, if you ready for the experiment should I suggest you as I donā€™t want that your environment disturb.

@vio_lovis Iā€™d highly recommend to create pip freeze > requirements.txt for your current environment please. For your own Reference.

Do you want to try the suggestion yes Or no?

25

Well, I am going to try!
I always appreciate your help - so letā€™s go for itā€¦
So, I do pip freeze > requirements.txt first

26

@vio_lovis ok then, at your risk.

updated these versions and not it will have other compatibilities issue, so make sure you met them.

sanic 21.6.0 and python-engineio 4.3.1

Do let me know and please create the requirements.txt file handy before experimenting please.

27

Hi there,
so yesterday I tried to find a combination of sanic 21.6.0, sanic-cors, sanic-routing ans sanic-plugins-framework, which was also compatible with rasa 3.0.4 - well, there was none. So I decided to try even though there was sanic-plugins-framework 0.95, which was not compatible with the restā€¦ :expressionless:
good news - this error message was gone, but bad news - it didnā€™t work

So today I decided I would create a new conda environment and installed:

rasa 3.0.0; rasa-sdk 3.0.0; sanic 21.6.0; sanic-cors 1.0.0: sanic-routing 0.7.0; nodejs v17.4.0; npm 8.3.1; socket.io 4.4.1

Basically, I tried what you suggestes here. And it is working like a charm. :star_struck:

Do I need to be concerned that rasa 3.0.0 is not compatible with sanic-routung 0.7.0?

Thanks again for your help!

28

@vio_lovis Wow, nice congrats. I know you will do it, but was hesitating in starting as because of my suggestion or solution your environment can be affected as this issue can only be dealt with a lot of compatibility settings? Great, you also even find the previous solution thread that I forgot :stuck_out_tongue: All and good work.

29

Thanks :blush:
So, did I understand correctly: there is no need to be concerned that rasa 3.0.0 is not compatible with sanic-routung 0.7.0? I mean everything is working right nowā€¦ :woman_shrugging:
never disturb a working environment :laughing:

30

The latest update of Rasa has some issues, but I guess the Rasa team is working or maybe a few issues have already been solved. So yes, there can be some concerns depending on the system and versions. So, in summary, it varies as per the version :slight_smile:

1 Like