Hi @nik202 I have deployed rasa IT helpdesk bot on ms teams, they work fine except when the user clicks the buttons, it throws an error on the terminal as: ERROR rasa.core.nlg.interpolator - Failed to replace placeholders in response ‘/inform{“priority”:“low”}’. Tried to replace ‘“priority”:“low”’ but could not find a value for it. There is no slot with this name nor did you pass the value explicitly when calling the response. Return response without filling the response. Traceback (most recent call last): File “Users@\rasa\HelpdeskAssistant\venv_hd\lib\site-packages\rasa\core\nlg\interpolator.py”, line 27, in interpolate_text text = text.format(values) KeyError: ‘“priority”:“low”’ Please help me resolve this error. Thank you

@srishti please check this link Dispatcher utter_button_message not showing up in MS Teams

Error working with buttons in rasa IT helpdesk bot

nik202 (NiK202) August 8, 2022, 11:42am 4

Topic		Replies	Views
Rasa chatbot buttons not working in MS teams Getting Started with Rasa	0	238	July 21, 2022
I have a problem with the buttons in rasa 2 Rasa Open Source	20	1707	May 3, 2021
Slack buttons fail silently Rasa Open Source	24	5230	December 4, 2019
Can buttons send back slot values in Rasa 2? Rasa Open Source	3	396	November 24, 2020
Rasa buttons appearing as text in Slack Rasa Open Source	3	710	August 14, 2019