Hi @nik202 I have deployed rasa IT helpdesk bot on ms teams, they work fine except when the user clicks the buttons, it throws an error on the terminal as: ERROR rasa.core.nlg.interpolator - Failed to replace placeholders in response ‘/inform{“priority”:“low”}’. Tried to replace ‘“priority”:“low”’ but could not find a value for it. There is no slot with this name nor did you pass the value explicitly when calling the response. Return response without filling the response. Traceback (most recent call last): File “Users@\rasa\HelpdeskAssistant\venv_hd\lib\site-packages\rasa\core\nlg\interpolator.py”, line 27, in interpolate_text text = text.format(values) KeyError: ‘“priority”:“low”’ Please help me resolve this error. Thank you

@srishti please check this link Dispatcher utter_button_message not showing up in MS Teams

Error working with buttons in rasa IT helpdesk bot

nik202 (NiK202) August 8, 2022, 11:42am 4

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