Error installing Rasax

Hi,

I am new to rasa. I have just tried to install rasa-x using :

pip install rasa-x --extra-index-url https://pypi.rasa.com/simple

But it returns an error:

    Looking in indexes: https://pypi.org/simple, https://pypi.rasa.com/simple
    Collecting rasa-x
      Downloading https://pypi.rasa.com/api/package/rasa-x/rasa-x-0.19.0.tar.gz (1.8
    MB)
         |████████████████████████████████| 1.8MB 2.2MB/s
      Installing build dependencies ... error
      ERROR: Complete output from command 'c:\users\msagovac\appdata\local\continuum
    \anaconda3\python.exe' 'c:\users\msagovac\appdata\local\continuum\anaconda3\lib\
    site-packages\pip' install --ignore-installed --no-user --prefix 'C:\Users\msago
    vac\AppData\Local\Temp\pip-build-env-2f12rcwg\overlay' --no-warn-script-location
     --no-binary :none: --only-binary :none: -i https://pypi.org/simple --extra-inde
    x-url https://pypi.rasa.com/simple -- 'setuptools>=30.3.0' wheel setuptools_scm=
    =3.2.0:
      ERROR: Traceback (most recent call last):
        File "c:\users\msagovac\appdata\local\continuum\anaconda3\lib\runpy.py", lin
    e 193, in _run_module_as_main
          "__main__", mod_spec)
        File "c:\users\msagovac\appdata\local\continuum\anaconda3\lib\runpy.py", lin
    e 85, in _run_code
          exec(code, run_globals)
        File "c:\users\msagovac\appdata\local\continuum\anaconda3\lib\site-packages\
    pip\__main__.py", line 16, in <module>
          from pip._internal import main as _main  # isort:skip # noqa
        File "c:\users\msagovac\appdata\local\continuum\anaconda3\lib\site-packages\
    pip\_internal\__init__.py", line 40, in <module>
          from pip._internal.cli.autocompletion import autocomplete
        File "c:\users\msagovac\appdata\local\continuum\anaconda3\lib\site-packages\
    pip\_internal\cli\autocompletion.py", line 8, in <module>
          from pip._internal.cli.main_parser import create_main_parser
        File "c:\users\msagovac\appdata\local\continuum\anaconda3\lib\site-packages\
    pip\_internal\cli\main_parser.py", line 12, in <module>
          from pip._internal.commands import (
        File "c:\users\msagovac\appdata\local\continuum\anaconda3\lib\site-packages\
    pip\_internal\commands\__init__.py", line 6, in <module>
          from pip._internal.commands.completion import CompletionCommand
        File "c:\users\msagovac\appdata\local\continuum\anaconda3\lib\site-packages\
    pip\_internal\commands\completion.py", line 6, in <module>
          from pip._internal.cli.base_command import Command
        File "c:\users\msagovac\appdata\local\continuum\anaconda3\lib\site-packages\
    pip\_internal\cli\base_command.py", line 25, in <module>
          from pip._internal.index import PackageFinder
        File "c:\users\msagovac\appdata\local\continuum\anaconda3\lib\site-packages\
    pip\_internal\index.py", line 41, in <module>
          from pip._internal.wheel import Wheel
        File "c:\users\msagovac\appdata\local\continuum\anaconda3\lib\site-packages\
    pip\_internal\wheel.py", line 7, in <module>
          import compileall
        File "c:\users\msagovac\appdata\local\continuum\anaconda3\lib\compileall.py"
    , line 20, in <module>
          from concurrent.futures import ProcessPoolExecutor
        File "c:\users\msagovac\appdata\local\continuum\anaconda3\lib\site-packages\
    concurrent\futures\__init__.py", line 8, in <module>
          from concurrent.futures._base import (FIRST_COMPLETED,
        File "c:\users\msagovac\appdata\local\continuum\anaconda3\lib\site-packages\
    concurrent\futures\_base.py", line 381
          raise exception_type, self._exception, self._traceback
                              ^
      SyntaxError: invalid syntax
      ----------------------------------------
    ERROR: Command "'c:\users\msagovac\appdata\local\continuum\anaconda3\python.exe'
     'c:\users\msagovac\appdata\local\continuum\anaconda3\lib\site-packages\pip' ins
    tall --ignore-installed --no-user --prefix 'C:\Users\msagovac\AppData\Local\Temp
    \pip-build-env-2f12rcwg\overlay' --no-warn-script-location --no-binary :none: --
    only-binary :none: -i https://pypi.org/simple --extra-index-url https://pypi.ras
    a.com/simple -- 'setuptools>=30.3.0' wheel setuptools_scm==3.2.0" failed with er
    ror code 1 in None

I have successfully installed rasa with

pip install rasa

I am on windows 7.

http://rasa.com/docs/rasa-x/installation-and-setup/ follow this

@mandarsuryavanshi, I followed installation docs, but it returned an error after I ran pip command.

try installing using pip3

Didn’t work with pip3.

did u install pip3 for python3

which python version are you on?

‘3.6.7 (default, Feb 28 2019, 07:28:18) [MSC v.1900 64 bit (AMD64)]’

Could you check which pip version you have installed? And also the output of pip show setuptools

Hi,

I’m facing the same issue. Following is the output of pip show setuptools

Please help me with this.

Thanks!

Could you post the exact error you’re getting along with the installation command? And your python version

Following is the error:

Python Version : 3.6.5 @akelad

I solved it using this Pip fails when trying to install rasa-x

Thanks!

1 Like

For anyone getting this error on Mac, I found the problem was with the greenlet library not installing. So then I found this error referenced on a different library that uses greenlet. The answer was the last solution: Unable to install on Mac OS X due to errors with greenlet · Issue #404 · locustio/locust · GitHub

I ended up running this to fix it:

xcode-select --install

referenced here: xcode - Invalid active developer path error after upgrading to El Capitan - Stack Overflow