Custom Actions predicting action_listen

Any reason why this should not work even after action_currency_converter is correctly predicted and entities are correctly identified. It returns action listen instead of utter_template.

from typing import Any, Text, Dict, List, Union from rasa_sdk import Action, Tracker from rasa_sdk.executor import CollectingDispatcher from forex_python.converter import CurrencyRates

class CurrencyConverter(Action):

def name(self) -> Text:
    
    return "action_currency_converter"

def run(self, dispatcher: CollectingDispatcher,
         tracker: Tracker,
         domain: Dict[Text, Any]) -> List[Dict[Text, Any]]:
    
    from_currency = tracker.get_latest_entity_values(entity_type = 'currency', entity_role = "from_currency")
    to_currency = tracker.get_latest_entity_values(entity_type = 'currency', entity_role =  "to_currency")
    amount = tracker.get_latest_entity_values("amount") 
    c =  CurrencyRates()
    converted = c.convert(from_currency, to_currency, amount)
    dispatcher.utter_template("utter_currency_converter", tracker, converted=converted )
    return []

@ria.pinjani, do a little change on your code: dispatcher.utter_message(template=“utter_currency_converter”). I think it should work :smiley:. Remember that you must have this template and the action on your domain.yml And also update your stories.yml in case you didn’t yet!