Custom action_session_start

At the beginning of each conversation, I need to write down certain information in the database once. It looks like it can be done with a custom action_session_start, but it doesn’t work for me. Please show a simple example of how my issue can be resolved with custom action_session_start

See this thread for possible ideas.

No any error messages at all. --debug log of actions server is empty. --debug log of rasa is below. is below. action_session_start in domain.yml is presented rasa.log.txt (4.0 KB)